Intervention for work–family conflict and work deviance behavior among female workers in Tourism, Museum, Art Gallery Exhibition Centers: Implications for sustainable Tourism development intervention study

Abstract

Background: This study was motivated due to psychological exhaustion, demands, and conflict degenerating from the work environment and family responsibilities facing career female workers. These roles and expectations have posed serious dilemmas to female populations in workplaces. Leaving them untreated is risky and could lead to severe psychological disturbances. Based on these, this study investigated the effect of the occupation health model of Rational Emotive Behaviour Therapy on work–family conflict and work-deviant behavior among female workers in Tourism, Museum, Art Gallery and Exhibition Centers in Enugu State. Methods: A randomized control design was used. A total of 119 female workers were randomized into intervention and control groups, measured at 3 points (pretest, posttest, and follow-up test), and the data collected were analyzed using repeated measure statistics. Results: The finding showed that the intervention is significantly effective in reducing the work–family conflict and work deviance behavior among female workers in Tourism, Museum, and Art Gallery Exhibition Centers. Nonetheless, the findings show that the gender and time interaction effects did not significantly affect the work–family conflict and work deviance behavior scores of the workers. The follow-up stage improved the intervention’s favorable impact on the reduction of work–family conflict and work-deviant behaviors. Conclusion: This suggest that occupation health model of Rational Emotive Behaviour Therapy has significant impact in reducing and changing female workers’ perceptions of work–family conflict and work deviant behaviors.