Interviewing Adult Witnesses and Victims

Dando, Coral J.; Geiselman, R. Edward; MacLeod, Nicci; Griffiths, Andrew

doi:10.1002/9781118769133.ch5

Cited by 10 publications

(13 citation statements)

References 68 publications

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“…Forensic interviews with witnesses are widely acknowledged as being socially and cognitively demanding and, in such contexts, effective communication is important. Here, key assumptions are centred on arguments that rapport has the potential to relieve some of the social demands of an interview, with a view to increasing capacity for cognitive processes such as episodic remembering [21][22][23][24][25][26]. Further, it has been argued that a comfortable witness may be more compliant [20,27].…”

Section: Introductionmentioning

confidence: 99%

Rapport building and witness memory: Actions may ‘speak’ louder than words

et al. 2021

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Building rapport during police interviews is argued as important for improving on the completeness and accuracy of information provided by witnesses and victims. However, little experimental research has clearly operationalised rapport and investigated the impact of rapport behaviours on episodic memory. Eighty adults watched a video of a mock crime event and 24-hours later were randomly allocated to an interview condition where verbal and/or behavioural (non-verbal) rapport techniques were manipulated. Memorial performance measures revealed significantly more correct information, without a concomitant increase in errors, was elicited when behavioural rapport was present, a superiority effect found in both the free and probed recall phase of interviews. The presence of verbal rapport was found to reduce recall accuracy in the free recall phase of interviews. Post-interview feedback revealed significant multivariate effects for the presence of behavioural (only) rapport and combined (behavioural + verbal) rapport. Participants rated their interview experience far more positively when these types of rapport were present compared to when verbal (only) rapport or no rapport was present. These findings add weight to the importance of rapport in supporting eyewitness cognition, highlighting the potential consequences of impoverished social behaviours for building rapport during dyadic interactions, suggesting ‘doing’ rather than simply ‘saying’ may be more beneficial.

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Section: Introductionmentioning

confidence: 99%

Rapport building and witness memory: Actions may ‘speak’ louder than words

et al. 2021

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“…In a world in which it is becoming commonplace to talk of emotional and social intelligence, such information is useful in training psychologists, sociologists, human resources agents, police officers, and others whose professions require specialist understanding of human behaviour, as described in Ehrlich () and Dando, Edward Geiselman, Macleod, and Griffiths (). All this information has a value beyond the research community, as exemplified by the conversion of Ekman's academic work into the commercially orientated Paul Ekman Group, and the proliferation of handbooks on intercultural communication to be found in bookstalls on airports.…”

Section: Emotion and Language As Communicationmentioning

confidence: 99%

Language, emotion, and the emotions: The multidisciplinary and linguistic background

Maia

Santos

2018

Language and Linguist. Compass

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Emotion and the emotions we study today have been discussed for centuries using words and phrases that reflect the thoughts of those times, but that have also become fossilised in modern Western thought. The concepts behind these expressions vary in content according to the context in which they are used, and their translations into other languages show that their usage, or that of their cognates, in each language allows for further different interpretations of the concepts, often influenced by the culture and society in which they are used. The studies of Emotion and Language are influenced by perspectives from the disciplines of philosophy, anthropology, psychology, sociology, neuroscience, and computer science, and cover not just the spoken or written form of the core concepts of emotion, but also descriptions of the expression of emotion through facial expression, body language, and physical reactions, and even subjective language in general. This article will attempt to provide a view of some of the issues that affect the understanding of the language of emotion, and that underlie many of the problems faced by those working in opinion mining, sentiment analysis, and human<>computer interaction. It will also touch on the complex relationship between emotion and cognition, and the problems this poses. The objective is to offer some interdisciplinary background for our second article, which presents a more detailed perspective from a computational point of view.

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“…To provide information, interviewees must initiate a series of cognitively demanding processes to answer the questions posed by the investigator. They need to understand what is being asked of them before searching their long-term memory for information that must be memory and narrative by asking questions and communicating appropriately (Dando, Geiselman, Macleod, & Griffiths, 2016) law (e.g. Convention for the Protection of Human Rights and Fundamental Freedoms, 1950;Criminal Procedure Act of 1981Prosecution Instructions, 1985), investigative aims and the interview guide that he/she applies.…”

Section: Investigative Interviewingmentioning

confidence: 99%