Introducing Evidence-Based Management into the Hospitality Curriculum: A Case Study

Abstract

Evidence-based methods are standard ways to evaluate and use information in the healthcare field, are adapted for business as "evidence-based management" (EBM), but not commonly implemented in hospitality. This article describes a project introducing EBM in hospitality education. Background information on EBM, results of a survey of educators, students, and industry professionals to determine their views on skills and information needed for hospitality careers and familiarity with EBM, and the experience developing EBM-related curriculum materials are described. Results indicate that stakeholders' views vary, little attention has been devoted to EBM in hospitality, and further exploration of EBM may be useful.

A Hybrid Use of Soft Systems Methodology for Developing a Framework of Evidence-Based Teaching for Hospitality and Tourism Instructors in Vietnam

“…To maintain students’ motivation and foster their continued hope in and loyalty to the profession, improving teaching quality by means of effective pedagogical strategies and sound educational evidence has been an important mission of hospitality and tourism institutions (Deale and Newton 2014 ; Zhong et al 2021 ). Nevertheless, in Vietnam, there has not been a consensus on what counts as evidence necessary for teaching in this profession.…”

“…One way to address this need is through effective pedagogical strategies that are drawn from the best educational evidence (Mitchell and Sutherland 202 0; Seo and Kim 2021 ; Zhong et al 2021 ; Rajaram 2021 ). However, the concept of evidence-based teaching (EBT) has not been adequately examined in the existing literature of education in general (Georgiou et al 2020 ; Hammersley 2007 ; Hargreaves 1999 ) and in hospitality and tourism education in particular (Deale and Newton 2014 ). In addition, the current discussion on the EBT concept only focuses on the research-based dimension of educational evidence and how to integrate such dimension with teacher’s experience and wisdom.…”