2019
DOI: 10.32861/jssr.54.990.998
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Introducing the Practices of Shariah-Compliant Hotel (Sch) In Shah Alam

Abstract: The current study aimed to investigate the factors affecting investment decision making. Moreover, the moderating effects of age, gender, and financial information were also tested. The study utilized a quantitative research design for that the data was collected using a structured questionnaire. The questionnaire was sent to 570 individuals out of that 374 questionnaires were returned however 372 of the questionnaires were found to be useable. The study framework had 6 constructs namely heuristics, financial … Show more

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Cited by 2 publications
(2 citation statements)
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“…Guest satisfaction determines whether the guest will be truly loyal to the restaurant. Complete satisfaction creates loyal guests, and achieving guest satisfaction is most often achieved through constant improvement of the overall quality of restaurant services [81]. Strengthening loyalty while reducing potential dissatisfaction is an excellent step towards improving the restaurant's competitive position [82].…”
Section: The Influence Of Guest Satisfaction On Guest Loyaltymentioning
confidence: 99%
“…Guest satisfaction determines whether the guest will be truly loyal to the restaurant. Complete satisfaction creates loyal guests, and achieving guest satisfaction is most often achieved through constant improvement of the overall quality of restaurant services [81]. Strengthening loyalty while reducing potential dissatisfaction is an excellent step towards improving the restaurant's competitive position [82].…”
Section: The Influence Of Guest Satisfaction On Guest Loyaltymentioning
confidence: 99%
“…The development of hospitality when viewed historically, in the era of the 1660 ago, hotel visitors have the perspective that the service must be with luxury in room facilities, a good swimming pool and restaurant/cafe with luxury food. At that time five-star hotels such as Hilton and Wilson were built to answer the need for luxury lodging at the time [3]. The growth of hotels in Asia including Malaysia for both business and leisure has also increased rapidly.…”
Section: Introductionmentioning
confidence: 99%