Introduction: Applying politeness research to health care communication

Mullany, Louise

doi:10.1515/jplr.2009.001

Cited by 17 publications

(7 citation statements)

References 22 publications

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“…Studies that micro-analyse interactions with the allied health professions are relatively rare (Spiers 1998;Mullany 2009; Harvey and Koteyo 2013) but those that do find the application of politeness theory useful. In my own previous work, I have found the judicious application of concepts from Brown and Levinson's (1978;1987) politeness framework to be enlightening for the analysis of nurse-nurse, nurse-patient and occupational therapist talk.…”

Section: Introductionmentioning

confidence: 99%

Take care of yourself

Grainger¹

2020

Pragmatics &Amp; Beyond New Series

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Section: Introductionmentioning

confidence: 99%

Take care of yourself

Grainger¹

2020

Pragmatics &Amp; Beyond New Series

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“…The aim of the chapter is to demonstrate the ability of linguistic research -and politeness research specifically -to have practical application in the healthcare setting. As asserted by Mullany (2009) and then Locher and Schnurr (2017), there is still a real need for healthcare communication research to be more 'applied', with a relatively limited number of politeness scholars and studies (Lambert, 1995(Lambert, , 1996Spiers, 1998;Grainger, 2002Grainger, , 2004Jameson, 2003;Delbene, 2004;Woolhead et al, 2006;Backhaus, 2009;Brown and Crawford, 2009;Graham, 2009;Harrison and Barlow, 2009;Mullany, 2009;Zayts and Kang, 2009) addressing communicative issues pertaining to that sphere.…”

Section: Introductionmentioning

confidence: 99%

Politeness in Professional Contexts

Archer¹,

Grainger²,

Jagodziński³

2020

Pragmatics &Amp; Beyond New Series

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Much like in everyday life, politeness is key to the smooth running of relationships and interactions. Professional contexts, however, tend to be characterised by a plethora of behaviours that may be specific to that context. They include ‘polite’ behaviours, ‘impolite’ behaviours and behaviours that arguably fall somewhere between – or outside – such concepts. The twelve chapters making up this edited collection explore these behaviours in a range of communication contexts representative of business, medical, legal and security settings. Between them, the contributions will help readers to theorize about – and in some cases operationalize (im)politeness and related behaviours for – these real-world settings. The authors take a broad, yet theoretically underpinned, definition of politeness and use it to help explain, analyse and inform professional interactions. They demonstrate the importance of understanding how interactions are negotiated and managed in professional settings. The edited collection has something to offer, therefore, to academics, professionals and practitioners alike.

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“…As Mullany (2009) points out in her introduction to the special issue on health and (im)politeness in the Journal of Politeness Research, "applying politeness research to health care communication" is a fairly recent but rewarding area of research within applied linguistics. Even when we include the studies she points to (Robins & Wolf, 1988;Lambert, 1995Lambert, , 1996Speirs, 1998;Grainger 2002Grainger , 2004Jameson, 2003;Norris & Rowsell, 2003;Delbene, 2004;Woolhead et al, 2006), add the six contributions in her 2009 special issue (Backhaus; Brown & Crawford; Graham; Harrison & Barlow; Mullany; Zayts & Kang), and take further sources into account, we can still concur with Mullany that "overall there is a real necessity for empirical investigations to be produced in a wide variety of health care contexts" (p. 1).…”

Section: Introductionmentioning

confidence: 99%