Introduction:defining and understanding street-level bureaucracy

Hupe, Peter; Hill, Michael; Buffat, Aurélien

doi:10.46692/9781447313281.002

Cited by 35 publications

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“…But in places like Bougainville, there is next to no state ‘above’ the street. Our paper therefore explores what street‐level bureaucrats (SLBs) (Lipsky, 1980) as ‘agents of the state’ (Hupe et al., 2015) do when there is very little state for them to represent. We suggest that if SLB scholarship is able to become a truly useful travelling concept (Bal, 2002) away from its home in the Northern hemisphere, it must be open to re‐conceptualising and re‐contextualising the different forms of state in which SLBs operate.…”

Section: Introductionmentioning

confidence: 99%

Street‐level bureaucrats in a relational state: The case of Bougainville

Peake

Forsyth

2021

Public Admin & Development

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We explore how street-level bureaucrats (SLBs) as 'agents of the state' operate in circumstances where there is very little state, at least as state form is understood in the context in which street-level bureaucracy theorising has developed. Using the example of post-conflict Bougainville, we suggest SLBs actually construct the state through their wide-flung and deep networks of relationality. We propose that SLBs in the majority world may be helpfully understood through utilising two different lenses of the state, both of which tell an accurate but only partial story. The first lens is the edifice of the Weberian or Bureaucratic state and the second lens is that we term the Relational state. We illustrate how these two lenses together provide a more complete understanding and analytical insights into the role of SLBs through drawing upon our empirical data.

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Section: Introductionmentioning

confidence: 99%

Street‐level bureaucrats in a relational state: The case of Bougainville

Peake

Forsyth

2021

Public Admin & Development

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“…The study of street level bureaucrats has proliferated. Although Lipsky (1980) is the inspiration for such studies, more recent work has taken an interpretive turn (for an overview, see Hupe et al, 2015). For example, Durose (2009 and 2011) explores how front‐line workers in British local government understand everyday work through storytelling and use this local knowledge to respond to the difficulties they confront (see also Bang & Sørensen, 1999; Barnes & Prior, 2000).…”

Section: Where Are We Now?mentioning

confidence: 99%

All you need is … a network: The rise of interpretive public administration

Bevir

Rhodes

2022

Public Administration

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For this 100th Anniversary issue of Public Administration, we review one of the more distinctive trends in the study of public administration-the rise of the interpretive approach. We tie interpretivism to an anti-naturalist historicism and humanism in contrast to the formalism and scientism of mainstream public administration. We review developments in Britain, Western Europe, and the United States, concluding there is a divide between the empiricist Anglo-Saxon approaches and Continental interpretive and critical approaches. We summarize Bevir and Rhodes' decentred approach with its focus on traditions, beliefs, practices, and dilemmas. We highlight its distinctive features compared with other interpretive approaches. We suggest the interpretive approach could develop further by blurring genres and practising bricolage. We conclude that interpretivism thrives in Britain and Continental Europe because there are established networks behind which lies the nineteenth century European tradition of hermeneutics and idealism. | INTRODUCTIONThe Beatles appeared at the Palladium on November 4, 1963, in front of Her Majesty the Queen Mother, Princes Margaret, and their entourage. John Lennon introduced the song "Twist and Shout" saying, For our last number, I'd like to ask your help. Will the people in the cheaper seats clap your hands? And for the rest of you if you'll just rattle your jewellery ( Davies, 1968, p. 191; and https://www. youtube.com/watch?v=iWDFuVRWdn4)

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“…Based on the ambiguity of their jobs, and the power of benefit allocation, SLBs are generally permitted a great deal of discretionary power and inherent autonomy (Lipsky, 2010;Portillo & Rudes, 2014). Hupe et al (2015) noted that exploring the work of SLBs through interviews is paramount to understanding their roles interacting specifically with citizens, in public service endeavors, and because these individuals are trained in specific tasks-thus serve as direct "policy co-makers" while also using a "certain craftmanship" in completing their work (p. 16).…”

Section: Role Of Officers As Street-level Bureaucratsmentioning

confidence: 99%

Specialty Probation Officers as Street-Level Bureaucrats: Exploring How Discretion Is Perceived and Employed on a Mental Health Caseload

Terpstra

Mulvey

2021

Int J Offender Ther Comp Criminol

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This study explores the perceptions of specialty mental health caseload probation officers and their use of discretion in day-to-day supervision of individuals with mental illness in one large jurisdiction in the United States. Scholars have examined overall effectiveness of specialty probation programs, probation officers’ roles as street-level bureaucrats, and the impact of the mental health caseload probation officer and probationer relationship on successful completion. Less attention, however, has been placed on examining how the officers supervising these specialty caseloads perceive their roles as mental health probation officers and how they use discretion in their caseload management. The current study examines the narratives of 24 specialty mental health caseload probation officers and supervisors to understand how discretion is used on a problem-solving caseload and how discretionary decision-making may impact probationer outcomes.

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Introduction:defining and understanding street-level bureaucracy

Cited by 35 publications

References 0 publications

Street‐level bureaucrats in a relational state: The case of Bougainville

Street‐level bureaucrats in a relational state: The case of Bougainville

All you need is … a network: The rise of interpretive public administration

Specialty Probation Officers as Street-Level Bureaucrats: Exploring How Discretion Is Perceived and Employed on a Mental Health Caseload

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