Introduction to E-Government Education Minitrack

Abstract

The aim of this paper is to introduce the mini-track on Electronic Government Education organized as part of the Electronic Government Track at the 47 th Hawaii International Conference on System Sciences . I. RATIONALESuccessful execution of Electronic Government (EGOV) initiatives requires collaboration from a variety of stakeholders, each playing a certain role and bringing their experience and knowledge to fulfill this role. However, such stakeholders must have a common understanding of the transformative role of Information and Communication Technology (ICT) in government, in interactions between government, citizens and other non-state actors, and in the society as a whole. To develop such understanding, many governments are undertaking concrete efforts to train and educate civil servants on ICT-and EGOV-related issues. The minitrack provides a forum where academics, practitioners and educators present and discuss their insights and experiences in building EGOV human capacity. II. FOCUSThe mini-track focuses on the acquisition, utilization, and continued development of the competencies required in planning, development, and usage of public sector ICT and EGOV. Of interest are enquiries and cases related to: actors and their responsibilities and roles; competencies requirement by different roles; competency-building approaches including academic and professional education, training, apprenticeship and capacity building; body of knowledge, competency frameworks and curriculum development; pedagogical approaches, learning innovation, technology and gaming; assessment methods, certification and licensing; and others. Also of interest are enquiries and cases related to the organizational environment where EGOV education takes place: competency transfer and internationalization; continued and institutionalized learning; accreditation; competency-based personnel management; professional societies and associations. III. ACCEPTED PAPERSThe mini-track accepted two papers. The first paper [1] presents results of the project TEDS@wildau. The project integrated the TEDS framework -an evaluation framework based on value-added processes of considering the needs of human actors using information systems -into the Moodle learning platform. Relying on the TEDS framework as a tool to evaluate e-learning systems, the paper explains didactical and technical details of a proposed solution implementing the TEDS framework into the Moodle platform. It also discusses how the integrated approach can be used in e-Government to enhance the design of e-Government platforms to conduct public consultations and to better understand citizens' needs.

Identifying government chief information officer education and training needs

“…Online surveys are becoming popular because of their flexibility, wider geographic reach, and cost effectiveness [8]. Online surveys also enable efficient resource use and are more likely lead to lower missing values and faster response time compared to mail surveys [16].…”

“…This in turn requires raising awareness and interest among academic partners to offer training and educational programmes [16] [8]. Initial steps in this direction were already undertaken as e-Government researchers identify sets of knowledge areas and skills that are likely to lead to GCIO's success [3]…”

“…The first area has focused on clarifying the CIO's role in organizations. The second area has dealt with the questions about the CIO's skills and attributes necessary to fulfill the requirements of their position; while the third area has concentrated on CIO's relationship with superiors and peers [8].…”

Developing an E-Government Training Program

“…As an area of research, e-Government education only gained momentum in recent years. The culmination of this sub-field in e-government research may be attributed to the launch of the Electronic Government Education Mini-Track at the Hawaii International Conference on System Science in 2013 and 2014 (Estevez et al, 2014;Janowski, Cellary, & Davies, 2013). The papers in this Mini-Track suggested that the focus on fundamental issues as reflected in earlier works are no longer prominent.…”

“…Some of the oft cited challenges faced by developing countries include inadequate information infrastructure, poor leadership and weak governance, as well as a lack of human and knowledge capital. In fact, studies have pointed to the importance of knowledgeable and skilled public servants and citizens in achieving e-government success (Dawes & Pardo, 2002;Estevez, Cellary, & Davies, 2014;Edelmann, Parycek, & Schossbock, 2013;Humnius & Schippen, 2013). Even though the need for excellent e-government training programs has often suggested to address such knowledge deficiency (Edelmann et al, 2013;Humnius and Schippen, 2013), a scan of the literature revealed a lack of insights on how an effective e-government training program targeting government executives and citizens can be developed.…”