Assessing and Enhancing Student Experience in Higher Education 2021
DOI: 10.1007/978-3-030-80889-1_1
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Introduction to the Twenty-First Century Student Experience: Issues, Trends, Disruptions and Expectations

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Cited by 3 publications
(3 citation statements)
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“…Students' feedback is essential for raising teaching and assessment standards and renewing curricula (Shah et al, 2021). Therefore, it should be noted that students are involved in the continuous improvement of the DMGT course in several ways, which include providing feedback on assessment and reflections on student workload (eg, via questionnaires, semi-structured interviews).…”
Section: Methodsmentioning
confidence: 99%
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“…Students' feedback is essential for raising teaching and assessment standards and renewing curricula (Shah et al, 2021). Therefore, it should be noted that students are involved in the continuous improvement of the DMGT course in several ways, which include providing feedback on assessment and reflections on student workload (eg, via questionnaires, semi-structured interviews).…”
Section: Methodsmentioning
confidence: 99%
“…However, such aspects of student involvement are subject to other studies (eg, Divjak, Pažur, et al, 2022). Finally, in ensuring the positive impact of improvements and the closure of "the feedback loop", ongoing monitoring of course performance is essential (Shah et al, 2021).…”
Section: Methodsmentioning
confidence: 99%
“…Online student satisfaction surveys are one of the most common student experience data collection instruments, deployed at or near the completion of a unit of study or at various stages throughout a qualification by the awarding institution (Kane et al, 2008 ; Yorke, 2013 ) or by national accrediting or regulatory bodies (such as the Quality Indicators of Learning and Teaching in Australia and the National Student Survey in the United Kingdom). Their primary purpose is to determine the satisfaction of students with their educational experience, metricised against a limited number of pre-determined criteria and aggregated at a cohort, degree, or institutional level (Shah et al, 2021 ). They can reduce the measurement of student satisfaction to relatively narrow intervals on Likert scales and anonymous qualitative comment, reported as abstract from the students themselves and recorded at a single, historical point in time.…”
Section: Introductionmentioning
confidence: 99%