2017
DOI: 10.1365/s40702-017-0384-4
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Intuitionistic Fuzzy Logic – Anwendungsoptionen im IT Service Management

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“…Finally, we want to know on which components and to what degree the business process G7 to be considered is dependent. These two formulas were successfully tested for service level engineering in Roland Schütze's doctoral thesis in various case studies Fromm 2018); among others, for an e-health service provider in Switzerland (Balkenende et al 2017).…”
Section: Intuition-based Service Managementmentioning
confidence: 99%
“…Finally, we want to know on which components and to what degree the business process G7 to be considered is dependent. These two formulas were successfully tested for service level engineering in Roland Schütze's doctoral thesis in various case studies Fromm 2018); among others, for an e-health service provider in Switzerland (Balkenende et al 2017).…”
Section: Intuition-based Service Managementmentioning
confidence: 99%