“…The phenomenon of apology in real life conversation has been studied by several researchers with various focuses. The cross cultural studies compare an apology in English and other languages (see for example, Yi, 2006;Chamani & Zareipur, 2010;Aydin, 2013), single language (Dementer, 2000;Shariati & Chamani, 2010;Banikalef, et al, 2015), and across gender (Juhana, 2011;Fitriani, 2012;Chunlin, 2013;Ghanbari, et al, 2014;Majeed & Janjua, 2014).…”