Investigating Service Users’ and Carers’ Views of Child and Adolescent Mental Health Services in Northern Ireland

Teggart, Tom; Linden, Mark

doi:10.1080/13575270500526253

Cited by 10 publications

(7 citation statements)

References 2 publications

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“…Frequent staff changes were problematic as it hindered development of trust and relationship building. The importance of consistency, trust, good relationships and professionals' interpersonal qualities has been noted by studies from Ireland (Teggart & Linden , Damodaran & Sherlock ), England (Buston , Street , Day et al . , Plaistow et al .…”

Section: Discussionmentioning

confidence: 92%

“…One Irish study used interviews to investigate adolescents' ( n = 22, aged 4–16) experiences of CAMHS and reported that adolescents' right to assent to treatment and participation in decisions were not often upheld (Damodaran & Sherlock ). In another mixed methods study with parents/carers ( n = 14) and young people ( n = 11, aged 14–20) in Northern Ireland, participants reported frustration with service accessibility, information provision, waiting times, incomplete services and fears of stigma, and wanted more involvement in information provisions and decision making (Teggart & Linden ). Hence, we aimed to extend these findings to a larger sample drawn from three distinct areas in Southern Ireland and to identify the positive and negative factors impacting on adolescent and parents' satisfaction with CAMHS.…”

Section: Introductionmentioning

confidence: 99%

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Adolescents' and parents' views of Child and Adolescent Mental Health Services (CAMHS) in Ireland

Coyne

McNamara

Healy

et al. 2015

Psychiatric Ment Health Nurs

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Accessible summary Despite increasing focus on researching users' experiences of mental health provision, there are few studies which report adolescents and parents' experiences of attending child and adolescent mental health clinics in Ireland. We found that a lack of information and availability of services made it difficult for participants to access help. They want to be included in information sharing and decision making, but adolescents in particular felt that their voices were not heard in the decision‐making process. Frequent staff changes were particularly difficult for adolescents as they need consistent relationship with a key professional to build trust and disclose thoughts and feelings. Provision of flexible consultations (both single and shared), with sensitivity to the differing perspective of adolescents and parents, coupled with inclusion in information sharing and decision making would significantly improve the experience for adolescents and parents. Abstract Service user involvement is essential for quality care in the Child and Adolescent Mental Health Services (CAMHS). This study was conducted to explore adolescents' and parents' experiences of CAMHS in relation to accessibility, approachability and appropriateness. This study used a descriptive qualitative design, and focus groups and single interviews were conducted with adolescents (n = 15) and parents (n = 32) from three mental health clinics. Data were analysed using thematic analysis. Accessing mental health services was a challenging experience for many parents and adolescents due to knowledge deficit, lack of information and limited availability of specialist services. Some parents and adolescents reported positive experiences while others reported negative experiences. They expressed a need for more information, involvement in decision making, flexible scheduling of appointments, school support and parent support groups. The nature and quality of the relationship with staff was critical to positive experience with the service; therefore, frequent changes of medical staff was disruptive. Mental health nurses can play a vital role in ensuring continuity, assessing adolescents' participation preferences and advocating for their information needs with other members of the interdisciplinary team.

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Section: Discussionmentioning

confidence: 92%

Section: Introductionmentioning

confidence: 99%

Adolescents' and parents' views of Child and Adolescent Mental Health Services (CAMHS) in Ireland

Coyne

McNamara

Healy

et al. 2015

Psychiatric Ment Health Nurs

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“…27 One study of views of users of Child and Adolescent Mental Health Services found predominantly negative experiences of the services, highlighting the lack of public knowledge of child and adolescent mental health, insufficient service capacity with long waiting times and lack of access to services. 13…”

Section: Theme 1: Stigmamentioning

confidence: 99%

Young people's views of UK mental health services

Plaistow

Masson

Koch

et al. 2013

Early Intervention Psych

106

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“…Parents point out to some improvements: increase continuity between levels of care (Plaistow et al, 2014), uniformity in the indications (Teggart & Linden, 2006), accessibility and availability of professionals (Coyne et al, 2015), information provided throughout the process (Lindgren et al, 2016;Oruche et al, 2012), and work with families as the focus of care (Lelliott et al, 2001).…”

Section: Discussionmentioning

confidence: 99%

The experience of parents faced with the admission of their adolescent to a child and adolescent psychiatric inpatient unit. A qualitative study with focus groups

et al. 2021

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The admission of an adolescent to a child and adolescent psychiatric inpatient unit has a serious impact on the entire family unit. The emotional experience of those primary caregivers has been scarcely studied qualitatively despite being recommended by previous research. This study aims to examine the experience of parents of adolescents with mental health needs that required psychiatric hospitalization in a child and adolescent unit. Qualitative cross-sectional research was carried out under the recommendations of Grounded Theory with three Focus Groups of parents (N = 22) of adolescents who required psychiatric hospitalization in a child and adolescent ward. The COREQ quality criteria were applied. The parental experience implies a high level of emotional suffering modulated by feelings of guilt, stigma, parental awareness of their child’s illness and the passage of time. The use of Prochaska’s and Diclemente’s trans-theoretical model of health behavior change is useful in understanding the parental experience.

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Investigating Service Users’ and Carers’ Views of Child and Adolescent Mental Health Services in Northern Ireland

Cited by 10 publications

References 2 publications

Adolescents' and parents' views of Child and Adolescent Mental Health Services (CAMHS) in Ireland

Adolescents' and parents' views of Child and Adolescent Mental Health Services (CAMHS) in Ireland

Young people's views of UK mental health services

The experience of parents faced with the admission of their adolescent to a child and adolescent psychiatric inpatient unit. A qualitative study with focus groups

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