Investigating Soft Skills Development at a Higher Education Institution in South Africa

Habilidades de dirección hotelera en tiempos de crisis

“…Así, profundizando en habilidades concretas dentro de las soft skills, el Workplace Learning Report 2021 de Linkedin defiende que frente a las dificultades que pueden aportar los cambios y períodos de incertidumbre, contar con empleados creativos en los equipos de trabajo representará una estrategia beneficiosa gracias a la proyección de soluciones y a la adaptación colectiva a la nueva evolución del sector empresarial. En el sector turístico y hotelero, donde existe una clara dependencia de las relaciones humanas y de los vínculos sociales, desenvolverse con facilidad en las habilidades blandas impulsará el trato al cliente y la conexión positiva entre personas elevando el ROI (Taylor, 2017). N° 26, julio 2023, pp.…”

A Survey of Soft Skills Expectations: A View from Work Integrated Learning Students and the Chemical Industry

“…3 The rapidly changing work environments in the corporate world demands workers who are agile and equipped well beyond the required technical knowledge and skills. 3 This contention does not negate the value of technical skills but highlights the interdependence between them and soft skills. There is a great deal of focus on soft skills during the recruitment process rather than on technical skills alone, which can be taught if found to be inadequate.…”

“…Taylor’s description of soft skills as “ traits required to function in a specific environment ” may sum up all levels of such skills and their variations . Despite the broadness of the “soft skills” definition, it has become clear that employers look for “ certain traits ” that make their employees “function” in the workplace, such as communication (verbal or written), critical thinking, positive attitude and interpersonal skills. , Kondo and Fair (ref , p 304) refer to nontechnical skills as “inter-professional skills”, as they cut across professions, are intertwined and overlap in the real world.…”

“…The dynamic nature of working conditions and systems means that technical skills alone are no longer enough to secure and sustain employment. , There is now an additional expectation from industry that the students whom they employ from universities should be equipped with soft skills, but the evidence suggests this is not the case . The rapidly changing work environments in the corporate world demands workers who are agile and equipped well beyond the required technical knowledge and skills .…”

“…The dynamic nature of working conditions and systems means that technical skills alone are no longer enough to secure and sustain employment. , There is now an additional expectation from industry that the students whom they employ from universities should be equipped with soft skills, but the evidence suggests this is not the case . The rapidly changing work environments in the corporate world demands workers who are agile and equipped well beyond the required technical knowledge and skills . This contention does not negate the value of technical skills but highlights the interdependence between them and soft skills.…”