Investigating the business intelligence capabilities’ and network learning effect on the data mining for start-up's function

Spurring SMEs’ performance through business intelligence, organizational and network learning, customer value anticipation, and innovation - Empirical evidence of the creative economy sector in East Java, Indonesia

“…RBV also encourages the development of KBV [ 31 ] which has attracted numerous scholars to acquire resources through knowledge and learning, including the importance of business intelligence in this era to acquire important knowledge that can improve the quality of company resources [ 42 , [49] , [50] , [51] ]. From the knowledge acquired, companies will acquire learning such as organizational learning [ 25 , 52 ], and network learning [ 26 , 31 ]. Thus, knowledge and learning, whether in organizational learning, network learning, or the ability to perform business intelligence, can represent the "O" in the VRIO framework.…”

“…Business intelligence has been proven to be strong in improving firm performance [ 26 , 27 , 31 , 55 ]; higher business intelligence will significantly impact SMEs’ performance. However, these findings are refuted by empirical evidence showing the inability of business intelligence to affect firm performance directly [ 31 ].…”

“…However, it was observed that there is no significant relationship between Operations and the financial performance of these companies. The study conducted by Xu et al [ 26 ] delved further into the topic by investigating how startups can identify and prioritize issues and problems when introducing new products or services using Business Intelligence. Similarly, Wang et al [ 27 ] revealed that the capabilities and reflection of Business Intelligence have an influence on performance capabilities.…”

“…Several studies have considered organizational learning in the relationship between business intelligence and firm performance [ [32] , [33] , [34] , [35] ] because it will indeed be difficult for SMEs to directly apply business intelligence results in achieving performance without learning. However, for SME-class businesses in developing countries with limited resources, the use of networks is needed to support learning [ 10 ], so network learning is compulsory contemplate [ 26 , 31 , 36 , 37 ]. An empirical gap is found where not all organizational learning directly affects firm performance [ 25 , 35 ].…”

“…An empirical gap is found where not all organizational learning directly affects firm performance [ 25 , 35 ]. Therefore, this gap attracts mediation in the form of innovations produced by companies, and innovation has also proven to play a major role in achieving SMEs performance [ 25 , 26 , 28 , 30 ]. Meanwhile, not only organizational learning predisposes to innovation, but network learning also positively induces innovation [ 31 , 36 ].…”