Investigating the effectiveness of team communication and the balance of member contributions on knowledge acquisition

Shatti, Lina Al; Bischoff, John; Willy, Christopher J.

doi:10.1080/14778238.2017.1405775

Cited by 12 publications

(14 citation statements)

References 43 publications

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“…SMU at work is measured with the instruments from Cao et al (2016), which have been used by Ma et al (2020a) in the field of construction management. The scale for external knowledge acquisition (EKA) is based on the research of Al Shatti et al (2018) and Wang et al (2019). The measurements for internal knowledge acquisition (IKA) are also derived from the research of Al Shatti et al (2018) and Wang et al (2019).…”

Section: Measurement Developmentmentioning

confidence: 99%

“…The scale for external knowledge acquisition (EKA) is based on the research of Al Shatti et al (2018) and Wang et al (2019). The measurements for internal knowledge acquisition (IKA) are also derived from the research of Al Shatti et al (2018) and Wang et al (2019). The two scales are modified to fit the construction industry context as the knowledge acquired by construction managers is mainly related to construction or project.…”

Section: Measurement Developmentmentioning

confidence: 99%

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Influence of social media use at work on construction managers' work performance: the knowledge seeker's perspective

Jia

Guo

Jiang

et al. 2020

ECAM

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PurposeAlthough social media use at work has made great impact on employee work performance, little is known about the effect of social media use at work on construction employees, especially construction managers. In this way, the purpose of this study aims to investigate the impact of social media use at work on construction managers' work performance based on the enabler-process-intermediate outcome-performance framework.Design/methodology/approachThis study adopts the knowledge seeker's perspective to empirically investigate the mechanism through which social media use at work impacts construction managers' work performance. Questionnaire survey was conducted with 210 construction managers to test the research model proposed in this study. A component-based structural equation modeling technique was employed to analyze the data.FindingsResults show that social media use at work positively influences knowledge acquisition both internally and externally, and knowledge acquisition promotes task self-efficacy and creativity, which in turn improve construction managers' work performance. In addition, the interaction of task self-efficacy and creativity is found to negatively influence work performance.Originality/valueThese findings contribute to a comprehensive understanding about the impact of social media use at work on construction managers' work performance. This research also provides informative insights for practitioners on how to improve work performance.

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Section: Measurement Developmentmentioning

confidence: 99%

Section: Measurement Developmentmentioning

confidence: 99%

Influence of social media use at work on construction managers' work performance: the knowledge seeker's perspective

Jia

Guo

Jiang

et al. 2020

ECAM

View full text Add to dashboard Cite

show abstract

“…In this respect, Machlup (1980) mentioned that there are at least 13 elements present in the act or state of knowing including accustomed, familiar, conscious, remember, recollect, acknowledge, distinguish, understand, interpret, and be able to explain, demonstrate, speak and implement, which according to the author are mutually exclusive. In the context of projects, employee turnover and the lack of absorption of lessons learned contribute to the loss of knowledge, and this is especially concerning for companies that focus on time, cost and quality as factors of success (Shatti et al, 2017). Since the transfer of knowledge between those involved in the project is essential for PM success, it is the people involved in the company and, consequently, in the project that become the primary agents for producing knowledge.…”

Section: Theoretical Frameworkmentioning

confidence: 99%

“…In the context of projects, employee turnover and the lack of absorption of lessons learned contribute to the loss of knowledge, and this is especially concerning for companies that focus on time, cost and quality as factors of success (Shatti et al, 2017). Since the transfer of knowledge between those involved in the project is essential for PM success, it is the people involved in the company and, consequently, in the project that become the primary agents for producing knowledge.…”

Section: Theoretical Frameworkmentioning

confidence: 99%

Systematization of absorptive capacity microprocesses for knowledge identification in project management

Moraes¹,

Silva

Oliveira

2020

JKM

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Purpose This study aims to systematize the acquisition phase of absorptive capacity microprocesses that contribute to project management (PM) knowledge identification. Design/methodology/approach An exploratory and descriptive qualitative research was adopted. The first stage consisted of building the conceptual framework based on four systematic-literature-reviews. The data collection process in the second phase involved in-depth interviews, which are adequate to understand the interviewee’s reality. The sample composition consisted of 15 respondents who are PM professionals with an average of 15 years of experience. Each interviewee was chosen based on their expertise and ability to transmit the entire management process of several projects. The data were analyzed using the Atlas. Tecnology information software following the grounded theory technique with three coding cycles: open, axial and selective. Findings Based on the results, the authors organized the microprocesses into three groups: events, social interaction and the use of tools and techniques. Research limitations/implications The primary limitation of the study was the number of respondents. Future studies will be able to identify other microprocesses and evaluate their role in the knowledge identification process. Practical implications This study presents a systematization of microprocesses in knowledge identification, as it occurs in the context of PM. Based on the results of this study, organizations will be able to choose the microprocesses that best fit their operations and activities according to the complexity, innovation and/or criticality of their projects. Originality/value The systematic literature review revealed a gap in the knowledge identification phase of knowledge management as it pertains to PM. Thus, this study presents a systematization of how knowledge identification occurs in the context of PM.

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“…Porém, o turnover dos funcionários e a falta de coleta das lições aprendidas colaboram para a perda de conhecimento, principalmente para as empresas que possuem foco em tempo, custo e qualidade (Shatti, Bischoff & Willy, 2017). Uma vez que a transferência do conhecimento adquirido entre os envolvidos no projeto se torna mais difícil de ocorrer.…”

Section: Introductionunclassified

Identificação do Conhecimento como fase Antecedente dos Modelos de Gestão do Conhecimento

Moraes

Silva

Costa

et al. 2021

RAD

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Compreender como os conhecimentos são identificados para a Gestão de Conhecimento em gerenciamento de projetos a partir da aplicação de uma Revisão Sistemática de Literatura na base de dados Web of Science. Este artigo realiza a sistematização das abordagens propostas por outros estudos, assim como traz uma nova abordagem considerando a fase de identificação do conhecimento como fase antecedente aos modelos de GC já existentes. Este estudo possibilitará as organizações aperfeiçoarem seus processos de identificação de conhecimento. Deste modo, partindo da premissa de que o input para os modelos de Gestão do Conhecimento é identificar o conhecimento, propõe-se com este estudo o reconhecimento das fontes de conhecimento e aplicação de atividades para identificar o conhecimento.

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Investigating the effectiveness of team communication and the balance of member contributions on knowledge acquisition

Cited by 12 publications

References 43 publications

Influence of social media use at work on construction managers' work performance: the knowledge seeker's perspective

Influence of social media use at work on construction managers' work performance: the knowledge seeker's perspective

Systematization of absorptive capacity microprocesses for knowledge identification in project management

Identificação do Conhecimento como fase Antecedente dos Modelos de Gestão do Conhecimento

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