Investigating the effects of emotional intelligence on social-mental factors of human resource productivity

Abstract

Please cite this article in press as: Hakkak, M., et al. Investigating the effects of emotional intelligence on social-mental factors of human resource productivity. Journal of Work and Organizational Psychology (2015), http://dx. a b s t r a c tThis paper seeks to investigate the effects of emotional intelligence on social-mental factors of the human resource. Research population includes employees of 2 areas of Mellat Bank in Tehran province; 248 out of them were selected for data analysis. Bank employees are one of those kinds of people who have much working time during relatively short duration and hence human resource productivity in bank employees and especially Mellat Bank, as one of the most important banks in the country, is so vital. A questionnaire was used for data collection. Dimensions of emotional intelligence come from BarOn model and social-mental factors of human resource productivity come from Tavari, Sokhkian, and Mirnejad (2008). Variance-based SEM is used for analysing data. Results at 99 percent confidence interval show that emotional intelligence has a positive effect on social-mental factors of the human resource. © 2015 Colegio Oficial de Psicólogos de Madrid. Published by Elsevier España, S.L.U. This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/). La investigación de los efectos de la inteligencia emocional en los factores mentales de la productividad en recursos humanosPalabras clave: Inteligencia emocional Factores sociomentales Productividad del recurso humano r e s u m e n Este trabajo busca investigar los efectos de la inteligencia emocional en los factores sociomentales del recurso humano. La población de la investigación incluye empleados de 2 áreas del Mellat Bank, en la provincia de Teherán, 248 de los cuales fueron elegidos para el análisis de datos. Los empleados de banca son un tipo de personas que trabajan mucho durante un tiempo relativamente corto, razón por la cual la productividad del recurso humano de la banca, en especial del Mellat Bank, uno de los más importantes del país, es tan vital. Se utilizó un cuestionario para la recogida de datos. Las dimensiones de inteligencia emocional procede del modelo de Bar-On y los factores sociomentales de la productividad del recurso humano proceden de Tavari, Sokhkian y Mirnejad (2008). El modelo de ecuaciones estructurales, basado en la varianza se utiliza para el análisis de datos. Los resultados, al nivel de confianza del 99% muestran que la inteligencia emocional tiene un efecto positivo en los factores sociomentales del recurso humano.

Emotional Intelligence Profiles of University Students with Motor Disabilities: Differential Analysis of Self-Concept Dimensions

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“…These components are directed at identifying and reflecting on emotions (attention), understanding one’s own emotional states (clarity) and, finally, repairing negative feelings (repair). The literature generally shows that subjects with higher EI (evaluated using the TMMS) report fewer physical symptoms, less social anxiety and depression, better self-esteem, greater interpersonal satisfaction, and more use of active coping strategies for solving problems [15,16,17]. Nonetheless, the involvement of each of the dimensions that comprise EI has a different weighting depending on the construct to which it relates [18,19,20,21].…”

The effect of talent management and emotional intelligence on organizational performance: Applied study on pharmaceutical industry in Jordan

“…Palmer & Gignac (2012) found that emotionally intelligent leadership was correlated with employee engagement. Moreover, Hakkak, Nazarpoori, Mousavi & Ghodsi. (2015) found that emotional intelligence has a positive effect on social-mental factors of human resources.…”

Examination of emotional intelligence in codification of job stress model among physicians: the mediating role of existential anxiety

“…Therefore, the area of cognition and emotion is emphasized as a basic structure in human perception and psyche. In this way, emotional intelligence can solve at least a part of problems originated from failure in understanding human behavior and social mutual relationships [10][11][12][13]. Some professionals in mental health have expressed that the contemporary world has become so unstable and uncertain that it is difficult to find a way for coping with it.…”