2019
DOI: 10.1108/tg-04-2018-0026
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Investigating the impact of metaphors on citizens’ adoption of e-governance in developing countries

Abstract: Purpose This paper aims to investigate the effect of metaphor “Digital India-Power to Empower” on citizens’ intention to adopt the e-governance while taking citizens’ attitude and emotional attachment with Digital India as mediating variables between citizens’ involvement and intention to adopt e-governance. Design/methodology/approach After reviewing the extant literature and using the learning from Technology Acceptance Model-Extension (TAME), a conceptual model has been proposed. The model is empirically … Show more

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Cited by 16 publications
(10 citation statements)
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References 101 publications
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“…Additionally, awareness of a GST promotes a positive attitude towards GST among business communities (Bidin et al, 2014b;Marimuthu and Bidin, 2016). Such outcomes have also been found in several other studies (Asmuni et al, 2017;Chen and Taib, 2017;Hooda Nandal and Singla, 2019;Kumar and Sarkar, 2016;Tewari, 2018). Once businesses are aware of the VAT, they may foster a sense of the usefulness of the new tax system for their business (Davis et al, 1989;Lu et al, 2010;Sondakh, 2017).…”
Section: Literature Reviewsupporting
confidence: 60%
“…Additionally, awareness of a GST promotes a positive attitude towards GST among business communities (Bidin et al, 2014b;Marimuthu and Bidin, 2016). Such outcomes have also been found in several other studies (Asmuni et al, 2017;Chen and Taib, 2017;Hooda Nandal and Singla, 2019;Kumar and Sarkar, 2016;Tewari, 2018). Once businesses are aware of the VAT, they may foster a sense of the usefulness of the new tax system for their business (Davis et al, 1989;Lu et al, 2010;Sondakh, 2017).…”
Section: Literature Reviewsupporting
confidence: 60%
“…To develop hypothesis regarding citizens’ adoption of social media in citizen-initiated contact with the government in China, we extend generic innovation theories such as the technology adoption model (TAM) and unified theory of adoption and utilization of technology (UTAUT) (Hooda Nandal et al , 2019; Alkraiji, 2021; de Araujo et al , 2018; Venkatesh et al , 2016; Rana et al , 2016; Kurfalı et al , 2017) with social media adoption theories (Homburg et al , 2020; Al-Debei et al , 2013), theories on digital participation (Landemore, 2015; Leighninger, 2014; Sjoberg et al , 2017) and studies of social media use in China (Qin et al , 2017; Harwit, 2014; King et al , 2013). In terms of types of conversations on social media platforms, we focus on “thin participation” ( ad-hoc sourcing and discussion of issues that affect primarily narrower interests, such as temporal, local infrastructure failures (Leighninger, 2014)), as our deductive research design necessitates a relatively unambiguous and time–place independent phenomenon as the basis for hypothesis development and testing.…”
Section: Chinese Citizens’ Social Media Use Decisionsmentioning
confidence: 99%
“…Globally, e-government has become an integral part of government strategies; it is a powerful tool for transforming public services and improving relationships between governments and the public (Hooda Nandal and Singla, 2019;Janssen et al, 2018). The transition of public services to e-government through a single platform point with unified personal digital identity can help governments to adapt in a more citizen-centered and faster fashion that is best suited to meet citizens' needs (Nulhusna et al, 2017;Sharma, 2015).…”
Section: E-government Servicesmentioning
confidence: 99%
“…The transition of public services to e-government through a single platform point with unified personal digital identity can help governments to adapt in a more citizen-centered and faster fashion that is best suited to meet citizens' needs (Nulhusna et al, 2017;Sharma, 2015). In addition, e-government helps to advance the competency, effectiveness, intelligibility and accountability of public government services (Hooda Nandal and Singla, 2019;Al Athmay, 2015).…”
Section: E-government Servicesmentioning
confidence: 99%
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