Investigating the impact of usage factors on satisfaction and intention to use e-resources

Vandana, .; Garg, Ruchi; Kumar, Vinod; Singh, Alok Kumar

doi:10.1108/pmm-08-2021-0042

PMM

2022

DOI: 10.1108/pmm-08-2021-0042

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Investigating the impact of usage factors on satisfaction and intention to use e-resources

. Vandana

Ruchi Garg²,

Vinod Kumar³

et al.

Abstract: PurposePresent research analyzes and evaluates the impact of e-resources usage factors (training modes, awareness, influencers, utilitarian benefits and ease of use) towards satisfaction and intention to use these e-resources.Design/methodology/approachThe data for present study were collected from postgraduate students of Delhi (India) and 248 valid responses were received through the survey. After reliability and validity tests, structural relationships between variables were studied.FindingsThe present stud… Show more

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2024

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Cited by 2 publications

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Examining the impact of online service convenience on user engagement and intention to continuously use e-resources: mediating role of attitude

Vandana,

Kumar,

Kumar

2024

GKMC

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Purpose This study aims to analyze the mediating role of attitude in understanding the impact of online service convenience on user engagement and intention to continuously use e-resources. Five components of online service convenience have been adopted for the present study: These are access convenience, search convenience, evaluation convenience, transaction convenience and possession/ post-possession convenience. Design/methodology/approach A total of 500 PhD scholars and faculty members from two different states of India were approached to provide their responses through a structured questionnaire, which resulted in 224 complete responses. These responses were analyzed using structural equation modeling. The statistical analysis has been performed with the help of Smart-PLS 3. Findings The study findings have proven the proposed conceptual model by showing a significant relationship between all the variables. Furthermore, it has been identified that the attitude of the users also positively impacts intention to continuously use e-resources. Originality/value This study contributes to the literature on e-resources by providing implications for students, faculties, managers and society.

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Examining the impact of online service convenience on user engagement and intention to continuously use e-resources: mediating role of attitude

Vandana,

Kumar,

Kumar

2024

GKMC

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Awareness and use of electronic resources by research scholars of Karnatak University, Dharwad: A study

Talawar,

Naikar

2024

IJLSIT

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Electronic resources have become vital in the 21st century. The paper aims to comprehensively examine the electronic resources used by research scholars of faculty of Social Science, Karnatak University, Dharwad. This paper further emphasizes the awareness level, usage, purposes, frequency, difficulties, benefits, and search techniques used when using electronic resources.A systematic questionnaire was used in the investigation. The questionnaire was issued to 100 researchers from the Faculty of Social Science, Karnatak University, Dharwad.Out of 100, 84 completed responses were received, yielding an overall response rate of 84%. The study indicates that the majority of users are aware of various types of E-resources and that these resources may impact their academic activities at the institution.The study should assist university libraries in better-educating faculty, researchers, and students about e-resources. It will also help them organize more proactive end-user training programs that will raise awareness of using e-resources effectively.

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Investigating the impact of usage factors on satisfaction and intention to use e-resources

Cited by 2 publications

References 40 publications

Examining the impact of online service convenience on user engagement and intention to continuously use e-resources: mediating role of attitude

Examining the impact of online service convenience on user engagement and intention to continuously use e-resources: mediating role of attitude

Awareness and use of electronic resources by research scholars of Karnatak University, Dharwad: A study

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