Investigating the nonlinear and conditional effects of trust—The new role of institutional contexts in online repurchase

Zou, Haiyun; Qureshi, Israr; Fang, Yulin; Sun, Heshan; Lim, Kai H.; Ramsey, Elaine; McCole, Patrick

doi:10.1111/isj.12410

Cited by 4 publications

(2 citation statements)

References 137 publications

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“…To evaluate our moderated relationships, we used the latent moderated structural equation (LMS) approach, which allows for accurate assessments of moderation for non‐normal dependent variables (Preacher et al, 2016) while accounting for measurement error (Cheung et al, 2021; Klein & Moosbrugger, 2000). This approach is particularly robust using Bayesian analysis (Asparouhov & Muthén, 2021; Zou et al, 2022).…”

Section: Resultsmentioning

confidence: 99%

Integrating truth bias and elaboration likelihood to understand how political polarisation impacts disinformation engagement on social media

Miller

Menard

Bourrie

et al. 2022

Information Systems Journal

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Political polarisation has become an increasingly alarming issue in society, exacerbated by the widespread use of social media and the development of filter bubbles among social media users. This environment has left users susceptible to disinformation, especially those with whom a user is politically aligned. In this research, we integrate truth bias, elaboration likelihood model and new media literacy into a model for explaining social media engagement (with both disinformation and factual information) and analysing how political polarisation (operationalised as political alignment between users) influences perceptions and behaviours. Using an experimental design, we analyse the model separately for posts containing disinformation and factual information, highlighting key differences. Political alignment positively moderates truth bias's effect on engagement with disinformation. For both disinformation and factual information, political alignment moderates the effect of generalised communicative suspicion (GCS) on truth bias, such that GCS's effect on truth bias flips from negative to positive as political alignment increases. Issue involvement and political alignment appear to be the primary drivers of disinformation engagement, with critical consuming media literacy failing to mitigate engagement. Our findings contribute to the understanding of persuasion, conviction, amplification, polarisation and aversion related to fake news on social media.

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Section: Resultsmentioning

confidence: 99%

Integrating truth bias and elaboration likelihood to understand how political polarisation impacts disinformation engagement on social media

Miller

Menard

Bourrie

et al. 2022

Information Systems Journal

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“…In the third paper, Zou et al (2023) note that trust effectively mitigates customer uncertainty in initial purchases and plays an important role in customer retention. Despite decades of development, the effect of trust has not yet received sufficient scholarly attention with respect to repurchase behaviour, notably since some studies have agreed on an oversimplified diminishing effect.…”

Section: Papers In This Issuementioning

confidence: 99%

ISJ editorial: Addressing the implications of recent developments in journal impact factors

Davison

Lowry

2023

Information Systems Journal

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Every July, journal impact factors (JIFs) for the preceding year are released. 1 JIFs are eagerly anticipated as proxies for journal quality and influence (Lowry et al., 2013), although we acknowledge a longstanding countermovement that rejects such journal-level metrics and argues that only article-level quality and impact should be assessed or that suggests other impact measures (e.g. Bollen et al., 2005;Leydesdorff, 2012). 2 We also acknowledge the inherent risks associated with scientometric analysis of journal impact (cf. Clarke, 2016), especially in drawing inferences about what anyone (publisher, editor, author, or reader) might do as a result of that analysis. The most-reported JIF covers two years and was traditionally calculated as follows: JIF 2021 ð Þ¼ Citations to citable articles published in 2019 and 2020 Number of articles published in 2021In 2020, the calculation was slightly modified to include within the denominator the count of articles appearing in Early View (i.e. articles already accepted but not yet assigned to an issue) and within the numerator citations to citable articles from Early View. Editors, publishers, and scientometric researchers anticipated that this might lead to a temporary spike in JIFs. A two-year JIF favours journals that publish quickly-cited articles while a five-year JIF captures the longer-term citation impact. Thus, it would not be unreasonable to count JIFs for 10 or more years, because, in some disciplines (notably the humanities), articles take many years to build sufficient reputation to be cited. Google Scholar's h5 index is relevant here, 3 as it offers a broader view of how many well-cited papers a journal has published over a five-year period.In 2020, we noticed significant spikes in the JIFs of several leading information systems (IS) journals, both inside and outside the Association for Information Systems (AIS) basket of eight (AIS-8) premier journals. A moderate degree of JIF fluctuation is normal, and a few journals increase steadily year after year, but the changes in 2020 were remarkable. For example, the JIF for the Journal of Strategic Information Systems (JSIS) rose from 3.949 in 2019 to 7.838 in 2020; likewise, the JIF for Information & Organisation (I&O), rose from 3.300 to 6.300. Every other major IS journal saw significant increases. In analysing the patterns, our scope embraces 13 journals, beginning with the

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Wearable discontinuance: Pathways in the volitional information systems discontinuance process

Dhir,

Nijjer,

Luo

et al. 2024

Information & Management

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Investigating the nonlinear and conditional effects of trust—The new role of institutional contexts in online repurchase

Cited by 4 publications

References 137 publications

Integrating truth bias and elaboration likelihood to understand how political polarisation impacts disinformation engagement on social media

Integrating truth bias and elaboration likelihood to understand how political polarisation impacts disinformation engagement on social media

ISJ editorial: Addressing the implications of recent developments in journal impact factors

Wearable discontinuance: Pathways in the volitional information systems discontinuance process

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