2018
DOI: 10.18559/ebr.2018.2.1
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Investigating the Role of Customer Churn in the Optimal Allocation of Offensive and Defensive Advertising: the Case of the Competitive Growing Market

Abstract: The paper investigates the optimal allocation between defensive and offensive advertising efforts in a dynamic, growing market in which two companies are competing for market share. The study described in this paper extends the existing literature on dynamic advertising competition by considering a market that is in the growth phase and by including the heterogeneous decay rate of market share. A modified Lanchester is employed to describe the dynamics of market share by model. The goal of companies operating … Show more

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Cited by 5 publications
(3 citation statements)
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“…Due to the strong seasonality that is typical of entertainment services, all models contain monthly, weekly and intra-daily seasonal dummy variables. In addition, to account for the average performance from the first (opening) week we included unobserved movie reputation, consumer loyalty, prelaunch marketing instruments and movie features not captured by other variables (e.g., Machowska, 2018). A number of papers suggest that a movie's opening performance is a good predictor of the financial success of the movie (e.g., Gmerek, 2005;Sharda and Delen, 2006).…”
Section: Methodsmentioning
confidence: 99%
“…Due to the strong seasonality that is typical of entertainment services, all models contain monthly, weekly and intra-daily seasonal dummy variables. In addition, to account for the average performance from the first (opening) week we included unobserved movie reputation, consumer loyalty, prelaunch marketing instruments and movie features not captured by other variables (e.g., Machowska, 2018). A number of papers suggest that a movie's opening performance is a good predictor of the financial success of the movie (e.g., Gmerek, 2005;Sharda and Delen, 2006).…”
Section: Methodsmentioning
confidence: 99%
“…Using Hamilton-Jacobi-Bellman equations in an infinite time horizon, the model was solved in a closed-loop way, and a closed-form solution was provided. In another study, Machowska [12] added the potential market share rate to the dynamic advertising model's state equation. In this model, market share is equal to the total market share minus the competitor's market share plus the rate of potential market share.…”
Section: Literature Reviewmentioning
confidence: 99%
“…Longer the bank holds its significant customer, more prominent benefits and income the bank can make. The forecasting of customer attrition rate is a critical factor Banking Sector to hold its productive clients and to sustain in the aggressive market [2]. According to the Banking statistics, the customer attrition rate in the Banking sector is raised from 20% to 30% which is a very big concern for the Banking organization.…”
Section: Introductionmentioning
confidence: 99%