“…Related studies on the journey experiences of VIP have been conducted in the USA (Marston, Golledge and Costanzo, 1997), Ireland (Gallagher et al, 2011;Casey, Brady and Guerin, 2013), Scotland (Hine and Scott, 2001;Montarzino et al, 2007) and Hong Kong (HKSWGU, 2016). The context of London is different, in terms of extent of the public transport system, the age of infrastructure, the volume of passengers, the cultural context, and other issues.…”