Progress on the development of physics-based modeling tools aimed at predicting the service life of Hall thrusters is discussed. Modifications of the wall sheath and electron mobility models in the hybrid fluid/particle-in-cell computer code HPHall-2 are made and the effects of these changes on the plasma parameters and thruster performance are assessed. The wall sheath model of Hobbs and Wesson [Plasma Physics, 9, 85-87 (1967)] has been adopted, resulting in modifications to the predicted sheath potentials that are relevant to the modeling of high specific impulse Hall thrusters. Experiments with a widely used mixed-mobility model of the cross-field electron transport is presented that enables the simultaneous prediction of thrust and discharge current in agreement with experimental data. Taken together, these code modifications have improved the predictive capability of HPHALL-2 to serve as an input for studies of Hall thruster erosion.