2011
DOI: 10.1016/j.mar.2010.10.007
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Investigation of the impact of ‘Payment by Results’ on performance measurement and management in NHS Trusts

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Cited by 39 publications
(30 citation statements)
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References 21 publications
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“…The reason for the predominance of hospitals might be that they are more widely distributed and AISs are more developed in comparison with other types of services (for example, prevention and public health) and thus can provide easier access, greater availability of data, and more interesting data. In this sense, only a few articles (26% of the total) focused mainly on HCOs that operate at the territorial level and are located in European countries, such as UK National Health Service Trusts (e.g., Ballantine et al., ; Conrad and Guven Uslu, ; Forbes et al., ; Guven Uslu & Conrad, ; Smith, Morris, & Ezzamel, ).…”
Section: Presentation Of Descriptive Datamentioning
confidence: 99%
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“…The reason for the predominance of hospitals might be that they are more widely distributed and AISs are more developed in comparison with other types of services (for example, prevention and public health) and thus can provide easier access, greater availability of data, and more interesting data. In this sense, only a few articles (26% of the total) focused mainly on HCOs that operate at the territorial level and are located in European countries, such as UK National Health Service Trusts (e.g., Ballantine et al., ; Conrad and Guven Uslu, ; Forbes et al., ; Guven Uslu & Conrad, ; Smith, Morris, & Ezzamel, ).…”
Section: Presentation Of Descriptive Datamentioning
confidence: 99%
“…Regarding the methods of investigation, the research questions in the selected papers were mainly addressed through purely qualitative approaches (68 articles out of 95), often referring to case studies, frequently comparative ones (Ballantine et al., ; Fitzgerald & Dufour, ; Hellman et al., ; Kastberg & Siverbo, ; Kurunmaki et al., ; Scarparo, ) and longitudinal ones (Conrad and Guven Uslu, ; Fiondella et al., ; Jones & Dewing, ; ). Few researchers adopted an interventionist approach (Campanale et al., ; Demeere et al., ; Kaplan & Witkowski, ; Lowe, ; Lowe & Doolin, ; Padovani, Orelli, & Young, ).…”
Section: Presentation Of Descriptive Datamentioning
confidence: 99%
“…They often met with academic scepticism. Researchers accused them of being based on myths and ideologies; transferring power from professionals to managers to foster a commercial ethos and discourse at odds with service orientations (Ellwood, 1996;Ezzamel et al, 2007;Conrad and Uslu, 2011); and promoting practices that inhibit learning and change (Batac and Carussus, 2009). There are concerns about unreliable cost and efficiency measures, and how different cost systems render rankings problematic; performance-based rewards that impair delivery of services (Newberry and Pallot, 2004); and introducing private sector methods into units lacking the capability, inclination, experience and resources to manage commercially (Northcott and Llewellyn, 2003;Ellwood, 1996).…”
Section: Reconstituting the Public Sectormentioning
confidence: 99%
“…this framework is focused on the analysis of organizational rules and routines and their institutionalization. It is built on the notion of duality of structure in structuration theory (Barley & tolbert, 1997;Burns & Scapens, 2000;cooney, 2007;giddens, 1984) and is particularly well suited for analyzing the fundamental characteristics of a process of change (conrad & guven uslu, 2011;Macinati, 2010).…”
Section: Theoretical Frameworkmentioning
confidence: 99%