Iot-Enabled Knowledge Sharing-Based Collaborative Software Maintenance Design Approach

Chen, Ruiyang; Fangtsou, Chao-Tsong

doi:10.7903/ijecs.1329

Cited by 3 publications

(1 citation statement)

References 38 publications

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“…Explicit knowledge is often referred to as know-what that can be easier to distribute from one employee to another due to this kind of knowledge is formal such as rules, procedures, etc. While tacit knowledge is based on personal experiences and incorporated into the individual's memory, it is not easy to distribute because it requires physical interactions [47]. It means that the departure of experienced employees making the knowledge cannot be distributed, communicated, and shared with other parts of the organization.…”

Section: Discussionmentioning

confidence: 99%

Investigating The Effect Of Organizational Amnesia On The Performance Of Small And Medium Sized Enterprises

Sadat

Lin

2021

IJECS

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This research aims to investigate organizational amnesia as the failure of organizations to learn reliably at the organizational level, and it is hypothesized to influence the SMEs' performance. The authors examined indicators obtained from focus group discussion for representing organizational amnesia, then performed exploratory factor analysis based on a data survey of 200 participants from SMEs "Batik Trusmi" Cirebon in West Java to explore factors and retain firmed indicators. The empirical results found that all items representing organizational amnesia were formed into three factors: Undistributed Information, Employee Incompetence, and Knowledge Utilization. The first two factors are positively correlated to organizational performance, while the latter is negatively correlated. Those findings are expected to contribute significantly to the concept of organizational amnesia, particularly in SMEs. Conclusion and direction for future research are provided.

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Section: Discussionmentioning

confidence: 99%

Investigating The Effect Of Organizational Amnesia On The Performance Of Small And Medium Sized Enterprises

Sadat

Lin

2021

IJECS

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IoT-based Knowledge Repository Design for Supporting Knowledge Integration within the Marine Information System Study Program

Fitriasari

Anzani

Widiyanto

et al. 2021

J. Phys.: Conf. Ser.

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Knowledge repository is commonly used to store and manage explicit knowledge from knowledge worker. The development of internet of things (IoT) in Industry 4.0 enables the improvement of quality and quantity of knowledge repository. This study focuses on developing IoT-based knowledge repository as a means to support knowledge integration within The Marine Information System Study Program. The study provides architectural designs of a knowledge repository that consists of 5 knowledge domains of marine information system and the design of IoT-based knowledge repository, both of which are based on reviews on relevant literatures and focus group discussion. The solution offered by the current study allows knowledge integration through Community of Practice as the provider and the user of the knowledge.

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A Novel Approach to Service Design within the Tourism Industry: Creating a Travel Package with AHP-TRIZ Integration

Ruano

Huang

2023

Systems

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Creating a suitable travel package has become increasingly difficult for businesses within the tourism industry because of various factors affecting tourists’ decision-making behavior and businesses’ desire to make profits. This paper proposes a novel approach to service design within the tourism industry by integrating the analytic hierarchy process (AHP) and the theory of inventive problem solving (TRIZ) to design a suitable travel package while taking into account both consumer and business perspectives. Through a case study application, we identify the most important consumer and business factors with AHP and the Delphi method and then solve the existing contradiction with TRIZ. We collect both qualitative and quantitative data from experts and visitors through a survey approach consisting of 56 fully completed responses for a target of only 35 responses as required by AHP. We analyze these data using Super Decisions software to obtain the necessary results. AHP helps weigh and rank the 4 criteria and 16 sub-criteria, whereas TRIZ provides recommendations to resolve the contradiction, based on the 40 inventive principles, to create a cost-effective travel package to Belize in Central America. The main contradiction was feasibility versus cost, and the most applicable corresponding principles were dynamization, self-service, local quality, and prior action. Overall, this paper gives vital insights into the tourism sector to anyone interested in this topic and provides a precise AHP-TRIZ application framework with clear procedures. The results and methodologies could also help scholars and academics with future AHP-TRIZ applications in other research fields or possible expansions of this new approach.

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Iot-Enabled Knowledge Sharing-Based Collaborative Software Maintenance Design Approach

Cited by 3 publications

References 38 publications

Investigating The Effect Of Organizational Amnesia On The Performance Of Small And Medium Sized Enterprises

Investigating The Effect Of Organizational Amnesia On The Performance Of Small And Medium Sized Enterprises

IoT-based Knowledge Repository Design for Supporting Knowledge Integration within the Marine Information System Study Program

A Novel Approach to Service Design within the Tourism Industry: Creating a Travel Package with AHP-TRIZ Integration

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