Iot in supply chain management: a narrative on retail sector sustainability

Vass, Tharaka de; Shee, Himanshu; Miah, Shah Jahan

doi:10.1080/13675567.2020.1787970

Cited by 103 publications

(55 citation statements)

References 41 publications

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“…From that moment, a movement began, led by those studies that questioned traditional business models and were supported by a large part of society that was gradually becoming more aware of the need to care for the environment. As a consequence, companies and public institutions see that they must make strategic decisions regarding the evolution of their business models (Morioka et al, 2016;Kumar et al, 2017;De Vass et al, 2020), and that sustainable development is an essential element (Elkington, 2004;Kamara et al, 2006;Ruiz-Real et al, 2019;Marín-García et al, 2021). Lüdeke-Freund ( 2010): (1) describes the sustainable business model as "business model eco-innovation should create competitive advantage through superior customer value (strategic requirement) and contribute to a sustainable development of the company and society.…”

Section: Sustainabilitymentioning

confidence: 99%

The Moderating Effect of Store Format on the Relationships Between ICT, Innovation and Sustainability in Retailing

et al. 2021

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Innovation and sustainability are postulated as key variables for the future of large commercial distribution. In addition, the development of Information and Communication Technologies (ICT) solutions, and especially those related to Artificial Intelligence (i.e., Just Walk Out, Intelligent Retail Lab) and digitization, are particularly relevant factors in the current pandemic scenario in which retail companies operate. These tools are essential to face the derived changes in commercial relations, especially between companies and consumers. For all these reasons, this work aims to examine the effect of ICT, as a driving factor for innovation and its direct and indirect impact on sustainability in retailing. Furthermore, this study takes into account the eventual differences in these relationships according to the types of store formats. To achieve the aforementioned objective, a theoretical model is proposed that is tested through an empirical study carried out on a sample of 510 consumers of three store formats of grocery retail formats (i.e., hypermarkets, supermarkets and discount stores) in Spain. For the analysis of the data obtained, the partial least squares (PLS) regression technique and the Multigroup Analysis were used. The results obtained confirm the direct and indirect effect of ICT on innovation and sustainability in grocery retailing. In addition, the results indicate that consumers unequally perceive the technological progress of companies. These differences are greater between discount stores versus hypermarkets and supermarkets. The larger the size of the store format, the higher the incidence of ICT in relation to innovation. Therefore, it is vital to take ICT into consideration, where Artificial Intelligence is imperative for the growth and development of sustainable competitive advantages in retail companies.

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Section: Sustainabilitymentioning

confidence: 99%

The Moderating Effect of Store Format on the Relationships Between ICT, Innovation and Sustainability in Retailing

et al. 2021

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“…This study's findings may also encourage the workforce to develop alternative skills that are suitable for Industry 4.0. While a stream of scholars studies the impact of IoT on sustainability (de Vass et al 2020), another stream looks at the negative aspect of e-waste from technology application (Alieva & Haartman 2020). Our findings indicate a drive for consolidation of devices; the lack of RFID progression for item-level identification and exploration of less appliance-dependent alternative technologies such as video analytics and smartphones may create a nexus for the two research streams.…”

Section: Social Implicationsmentioning

confidence: 86%

“…While capturing in-depth data at the retail level, the retailers appear unwilling to share data among SC partners, ultimately reducing their benefit from IoT adoption. However, that precise and timely information sharing through collaboration and integration of SC partners can improve firm sustainability (de Vass et al 2020). Therefore, the SC partners need to cooperate with each other to reap the benefits of real-time data sharing using the IoT.…”

Section: Opportunities Challenges and Solutionsmentioning

confidence: 99%

“…de Vass et al: IoT in Supply Chain Management: Opportunities and Challenges for Businesses in Early Industry 4.0 Context Operations and Supply Chain Management 14(2) pp. 148 -161 © 2021 149 Literature progressively explores the digital trends in SCM that affect the overall business model (de Vass, Shee & Miah 2020;Sharma & Khanna 2020). For example, the IoT is believed to improve the supply chain integration (SCI) and subsequently enhance SC and firm performance (de Vass et al 2018).…”

Section: Introductionmentioning

confidence: 99%

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IoT in Supply Chain Management: Opportunities and Challenges for Businesses in Early Industry 4.0 Context

Vass

Shee

Miah

2021

OSCM: An Int. Journal

Self Cite

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The Internet of Things (IoT) is a global network of smart devices that integrate physical and digital worlds. While the IoT is reported to be a foundation technology for the emerged Industry 4.0 era, empirical evidence related to IoT use in supply chain management is scant. This study, therefore, investigates the opportunities and challenges of IoT use in the supply chains using grounded theory based interviews with managers from the Australian retail industry. The thematic analysis using NVivo reveals that IoT deployment improves visibility of goods movement, data capture, partner communication, and business intelligence. However, retailers face challenges due to the lack of top management initiative, new technology acquisition cost, stakeholders' reluctance to accept change, unwillingness to share data, and inadequate interoperability between partner systems. The study offers a proof-of-concept of IoT benefits that strengthen the IoT-related investment decision, sheds light on adoption challenges and develops propositions for future research.

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“…This can limit the number of in-store workers and can enable home workers to easily adjust and monitor the workflow without the need to be physically present, in line with health guidelines. IoT can enhance supply chain performance in quality, cost, flexibility, and delivery with the use of information-sharing, intelligence, data auto capture, and visibility, which improve businesses' environmental, social, and financial sustainability [58].…”

Section: Iot In the Retail Sectormentioning

confidence: 99%

IoT Technologies during and Beyond COVID-19: A Comprehensive Review

2021

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The COVID-19 pandemic provided a much-needed sanity check for IoT-inspired frameworks and solutions. IoT solutions such as remote health monitoring and contact tracing provided support for authorities to successfully manage the spread of the coronavirus. This article provides the first comprehensive review of key IoT solutions that have had an impact on COVID-19 in healthcare, contact tracing, and transportation during the pandemic. Each sector is investigated in depth; and potential applications, social and economic impact, and barriers for mass adaptation are discussed in detail. Furthermore, it elaborates on the challenges and opportunities for IoT framework solutions in the immediate post-COVID-19 era. To this end, privacy and security concerns of IoT applications are analyzed in depth and emerging standards and code of practices for mass adaptation are also discussed. The main contribution of this review paper is the in-depth analysis and categorization of sector-wise IoT technologies, which have the potential to be prominent applications in the new normal. IoT applications in each selected sector are rated for their potential economic and social impact, timeline for mass adaptation, and Technology Readiness Level (TRL). In addition, this article outlines potential research directions for next-generation IoT applications that would facilitate improved performance with preserved privacy and security, as well as wider adaptation by the population at large.

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Iot in supply chain management: a narrative on retail sector sustainability

Cited by 103 publications

References 41 publications

The Moderating Effect of Store Format on the Relationships Between ICT, Innovation and Sustainability in Retailing

The Moderating Effect of Store Format on the Relationships Between ICT, Innovation and Sustainability in Retailing

IoT in Supply Chain Management: Opportunities and Challenges for Businesses in Early Industry 4.0 Context

IoT Technologies during and Beyond COVID-19: A Comprehensive Review

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