The chapter describes the approach for the South Tyrolean city of Meran in the creation of use cases and the implementation of an urban agenda (roadmap) for the development of the city from a smart city perspective, with the involvement of citizens, experts, and local administrators. A list of key services, based on a technical and economic pre-feasibility study and social impact assessment, has been developed and will be able to be provided through a digital platform. In particular, the example of the concrete development of a use case about public lighting is presented in detail: starting from the identification of the use case to the execution of the installation of 100 intelligent streetlights and 5 test-sites for the monitoring of water consumption up to the visualization of the collected data.