Is it Web 2.0 or is it Better Information and Knowledge That we Need?

Stillman, Larry; McGrath, Jinny

doi:10.1080/03124070802441889

Cited by 16 publications

(11 citation statements)

References 5 publications

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“…In particular, given that face-to- Participants instead preferred to use software with which they were familiar, even if these solutions required additional copying and pasting in order to add the data to the CMS. This finding is supported by previous social work studies that have highlighted the challenges of integrating technological advances into existing client management and reporting systems (Stillman & McGrath, 2008).…”

Section: Technological Frictionsupporting

confidence: 81%

The New Informational Paradigm: Developing Practice-Led Approaches to the Use of Mobile ICT in Social Work

Baker

Warburton

Hodgkin

et al. 2017

The British Journal of Social Work

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Information and Communication Technology (ICT) has profound impacts on society as people integrate technology into their lives. Social work is similarly influenced by ICT as workplaces, individual practitioners and clients adopt new forms of technology and this has prompted an increasing focus of on the implications of technology on all aspects of professional practice. Drawing on the work of Spanish sociologist Manuel Castells as its theoretical foundation, this article reports on a Participatory Action Research (PAR) project that sought to understand the potential practice-led integration of ICTs with traditional social work practice at an organisation in rural Victoria, Australia. Eight participants were provided with tablet computers and collaborated with the researcher over a period of eight months to trial ways in which ICTs might complement traditional face-to-face practice in the field. Findings highlight a range of benefits and challenges in adopting a practice-led approach that spaned three key themes; successful practice-led approaches, technological friction, and challenges inherent in what Castells describes as the transition to network enterprises. Findings highlight the need for ongoing research and engagement to ensure that technological advances are implemented in ways that are consistent with the enduring ethics and philosophies of the social work profession.

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Section: Technological Frictionsupporting

confidence: 81%

The New Informational Paradigm: Developing Practice-Led Approaches to the Use of Mobile ICT in Social Work

Baker

Warburton

Hodgkin

et al. 2017

The British Journal of Social Work

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“…However, in more recent times the debate has been reignited, particularly with new developments such as wireless enabled ICT, cloud computing, and social networking (Schembri, 2008;Stillman & McGrath, 2008). According to Castells's (2011a) view, the exponential growth in new wireless connected forms of ICT, combined with a corresponding increase in access to the internet (Ross, 2012), will have dramatic impacts on society.…”

Section: Technological Change and Social Work: A Turbulent Historymentioning

confidence: 99%

“…Stillman and McGrath (2008) highlighted some of the challenges in integrating technological advances into contemporary practice. These issues include infrastructure costs, integration with existing (often mandated) client management and reporting systems, as well as privacy considerations.…”

Section: Ict and Social Workers In The Workplacementioning

confidence: 99%

Reimagining the Relationship between Social Work and Information Communication Technology in the Network Society

Baker

Warburton

Hodgkin

et al. 2014

Australian Social Work

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Australia is experiencing a period of immense cultural change predicated on the use of Information and Communication Technology (ICT). New devices such as smartphones, tablet computers, and the social iterations of the internet are impacting on communication patterns and contributing to the merging of people's online and offline lives. Using Spanish sociologist Manuel Castells's theory of the Network Society as a theoretical foundation, this issues paper posits that social work must overcome its historical reluctance to embrace ICT if it is to remain relevant in the era of the network society. In particular, we argue that social work professionals need to begin a dialogue with IT developers, social service managers, and funding bodies about the need for practice-led ICT systems. This paper examines the turbulent history social work has had with technological change, and concludes that the adoption of a practice-led approach to ICT use in education, practice, and research provides a strong foundation for reimagining the relationship between social work and ICT.

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“…Web 2.0 describes a Web which is "increasingly influenced by intelligent Web services that enable users to contribute to developing, rating, collaborating and distributing Internet content and customizing Internet applications" (Vickery & Wunsch-Vincent 2007: 9). It reflects a mix of different types of ICT tools, including wikis, podcasts, messaging applications or blogs (Stillman & McGrath 2008). The main characteristic of the new Web is that it enhances the collaboration and sharing of information online, and is built around social software which makes it possible for individuals to communicate and form communities using their computers (Cooke & Buckley 2008).…”

Section: User Generated Content and Online Communitiesmentioning

confidence: 99%

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2010

Cult. Unbound

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The publishers will keep this document online on the Internet-or its possible replacement-for a considerable time from the date of publication barring exceptional circumstances. The online availability of the document implies a permanent permission for anyone to read, to download, to print out single copies for your own use and to use it unchanged for any non-commercial research and educational purpose. Subsequent transfers of copyright cannot revoke this permission. All other uses of the document are conditional on the consent of the copyright owner. The publisher has taken technical and administrative measures to assure authenticity, security and accessibility. According to intellectual property law the author has the right to be mentioned when his/her work is accessed as described above and to be protected against infringement. For additional information about the Linköping University Electronic Press and its procedures for publication and for assurance of document integrity, please refer to its WWW home page: www.ep.liu.se/.

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Is it Web 2.0 or is it Better Information and Knowledge That we Need?

Cited by 16 publications

References 5 publications

The New Informational Paradigm: Developing Practice-Led Approaches to the Use of Mobile ICT in Social Work

The New Informational Paradigm: Developing Practice-Led Approaches to the Use of Mobile ICT in Social Work

Reimagining the Relationship between Social Work and Information Communication Technology in the Network Society

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