Is Performance Measurement System Going Towards Sustainability in SMEs?

Klovienė, Lina; Speziale, Maria-Teresa

doi:10.1016/j.sbspro.2015.11.546

Cited by 14 publications

(9 citation statements)

References 41 publications

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“…Particularly, Neely et al [42] claim that the real challenge for managers refers to how the measures are used in order to manage the business, as well as maintained over time. Moreover, in the context of SMEs, Klovienè and Speziale [102] highlight that there is no general structure or framework for the usage of PMSs in the most effective and efficient manner in SMEs.…”

Section: The Mediating Role Of Performance Management Systems (Pmss) mentioning

confidence: 99%

“…Hence, we focus on the use phase of PMSs within the context of SMEs; particularly, we want to be the first to launch a model that simultaneously takes into account KM, PMS use, and sustainability issues. SMEs need to translate their overall KM strategy into specific practices for each identified key performance area to assess the actual achievement of these practices [102]. Thus, we investigate the mediating effect of diagnostic and interactive PMS use, since they well match the exploitation and exploration KM approaches [27].…”

Section: The Mediating Role Of Performance Management Systems (Pmss) mentioning

confidence: 99%

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Knowledge Management and Performance Measurement Systems for SMEs’ Economic Sustainability

et al. 2020

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This paper aims to explore the relationships between knowledge management (KM), performance measurement systems (PMSs), and small and medium enterprises’ (SMEs) economic sustainability in knowledge-intensive sectors. The literature demonstrates that SMEs are often characterized by unstructured KM approaches and limited PMS implementation, being at the same time affected by scarce profitability and financial issues. Adopting the knowledge-based view of the firm and the contingency theory of PMSs, we tested the impact of two alternative KM approaches (exploitation and exploration) on SMEs’ economic sustainability, measuring the moderating effect of PMS use (diagnostic and interactive). Through an ordinary least squares (OLS) regression of data collected for 219 Italian medium firms operating in knowledge-intensive sectors, this study provides evidence on how a specific KM approach supports the SME economic sustainability and how a consistent implementation and use of PMS amplify the relationship between KM and economic sustainability. Data analysis confirms the relevance of some key concepts of the knowledge-based view of the firm, especially the positive impact of the KM exploration approach on economic sustainability. Additionally, the paper extends empirical evidence for the PMS moderating effect on the KM–performance relationship. To the best of our knowledge, this is the first time that a study provides evidence for the relationships among KM, PMSs, and economic sustainability in the SME setting. Moreover, our findings lead to some managerial implications, especially they encourage SME entrepreneurs and managers to design a coherent KM approach and to implement an adequate PMS in order to support economic sustainability.

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Section: The Mediating Role Of Performance Management Systems (Pmss) mentioning

confidence: 99%

Section: The Mediating Role Of Performance Management Systems (Pmss) mentioning

confidence: 99%

Knowledge Management and Performance Measurement Systems for SMEs’ Economic Sustainability

et al. 2020

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“…The new trend to incorporate the concept of sustainable development into research boosted the inclusion of sustainable competitive strategies into the evaluation criteria of firms' performance [36][37][38]. Seo and Chae [39] emphasized the importance of innovative activities that are related to experiences, knowledge, etc.…”

Section: Categorymentioning

confidence: 99%

Eliciting Weights of Significance of Criteria for a Monitoring Model of Performance of SMEs for Successful Insolvency Administrator’s Intervention

Podviezko

Kurschus²,

Lapinskienė

2019

Sustainability

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Small and medium-sized enterprises (SMEs) are accounted for as a major part of the economy of the EU in terms of part of the population employed, turnover, value-added, etc. Causes of insolvency of SMEs can be different; they are categorized in the paper. A considerable shift from resolving cases of bankruptcy with the sole aim to satisfy creditors’ rights to augmenting and enhancing liquidation and reorganization procedures evolved interest of the authors in creating efficient bankruptcy prediction models and, in particular, methodologies for evaluation and monitoring of the performance of SMEs. In the paper, we reviewed several initiatives and instruments created by the EU for supporting SMEs. The paper laid a foundation for creating a more comprehensive methodology for evaluation of the state of a firm undergoing the process of reorganization. A hierarchy structure of criteria for the evaluation of SMEs was used in the paper; methodologies for eliciting weights of importance of criteria from experts and gauging the level of concordance of opinions of experts were applied. Resulting weights of criteria of performance of an insolvent SME were obtained; the importance of the managerial category of criteria was revealed. Prominent features of hierarchy structures and methodology of using the structure for calculating ultimate weights were described and demonstrated. Gauging concordance of opinions of experts revealed a satisfactory level of concordance of opinions of experts; this allowed to prepare the ultimate weights of criteria for multiple criteria evaluation of SMEs for further research.

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“…Research by Kloviené and Speziale [18] concludes that, although the issue of performance measurement systems is analyzed in detail, performance measurement in companies (especially in SMEs) is not done in a systematic way.…”

Section: Use Of Performance Indicators For Determining the Losses In mentioning

confidence: 99%

The use KPI's to determine the waste in production process

Borsos

Iacob

Gavrilă

2016

IOP Conf. Ser.: Mater. Sci. Eng.

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Abstract. In theory and practice of management is well-known Lean approach about forms of waste from production processes (Muda) and the method VSM (Value Stream Map), one of the most effective methods for determining the activities generating value within industrial companies. It is also obvious concern of the specialists for performance measurement regardless of purview of the organizations. The literature review has shown that the link between performance indicators and the objectives of the companies is researched in detail. However, the correlation between indicators and the forms of waste that generate deviations from the setpoints is rather nature practical and it depends on the talent and managerial skills of those directing production processes. The paper presents the results of a applied study, performed by the authors, through which it was has sought to will create a system of performance indicators specific to manufacturing activity that to be a useful tool to quantify the losses and to determining ways to improve default losses.

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Is Performance Measurement System Going Towards Sustainability in SMEs?

Cited by 14 publications

References 41 publications

Knowledge Management and Performance Measurement Systems for SMEs’ Economic Sustainability

Knowledge Management and Performance Measurement Systems for SMEs’ Economic Sustainability

Eliciting Weights of Significance of Criteria for a Monitoring Model of Performance of SMEs for Successful Insolvency Administrator’s Intervention

The use KPI's to determine the waste in production process

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