“…This was followed by accuracy, in 5 institutional and 16 research publications [15,30,34,40,42,46,48,49,50,51,52,53,56,57,58,63,64,65,69,72,74]. The third most-used attribute, timeliness, was measured in 5 institutional and 4 research publications [22,30,40,42,44,45,64,69,73].…”