Islamic Financial Products and Services Patronizing Behavior in Tatarstan:The Role of Perceived Values and Awareness

Sabirzyanov, Ruslan

doi:10.4197/islec.29-1.10

Cited by 9 publications

(16 citation statements)

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“…Another study by Wahyuni (2012) in Indonesia found that knowledge is a major factor in accepting Islamic banking. Also, Sabirzyanov (2016) highlighted the positive correlation between the level of knowledge of customers about Islamic finance contracts and their willingness to deal with Islamic banks. So, the hypothesis here is:…”

Section: Awarenessmentioning

confidence: 99%

“…The theory has recently been introduced into the Islamic finance research field. For instance, Sabirzyanov (2016) used it to examine the intention of customers in Tatarstan to use Islamic finance; he extended the model to include IMEFM 11,2 awareness. Also, Amin (2012) used TRA to explore customers' intentions to choose an Islamic credit card in Malaysia.…”

Section: Theory Of Reasoned Actions and Development Of Hypotheses 31 Theory Of Reasoned Actionsmentioning

confidence: 99%

“…Many researchers have focussed on the relationship between attitude and intention by using survey research, and some of this research is about Islamic banking and products. Sabirzyanov (2016) found that attitude is a predictor of a customer's intention to deal with an Islamic bank. Also, Amin (2012) found that attitude affects customers' intention to select an Islamic credit card in Malaysia.…”

Section: Hypotheses Developmentmentioning

confidence: 99%

“…Previous research refers to "attitude", "religious motivation" and "awareness" as the main factors that explain a customer's intention to deal with Islamic banking (Sabirzyanov, 2016). Previous studies also found "prices and services" and demographic factors to be important influences on the intention to use Islamic banking (Bizri, 2014).…”

Section: Introductionmentioning

confidence: 99%

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Attitude of Muslim minority in Spain towards Islamic finance

Kaakeh

Hassan

Hemmen

2018

IMEFM

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Purpose This paper aims to use a theoretical model based on the theory of reasoned actions to investigate the effects of attitude, religious motivation, awareness and service and pricing on the intention to use Islamic banking among the Muslim minority in Spain. It also aims to determine the profile of a potential Islamic banking customer among this minority. Design/methodology/approach The research focuses on a survey of Muslims living in Barcelona, Spain, who know of the existence of Islamic finance but do not have access to it. The research uses factor analysis and logit regression to analyse the data. Findings The results show that attitude, religious motivation and awareness are important factors affecting the intention to use Islamic banking. The study also shows that the potential Islamic banking customer in Spain is a Muslim (Spanish, Moroccan or Pakistani), male, and did not reach university degree in his education. Research limitations/implications The sample has 154 participants living in Barcelona, with the rest of Spain being ignored, although results should apply to all Muslims in Spain. Also, this study does not consider attitude as a moderator. Practical implications The research shows the potential for Islamic banks in the Spanish market and the possibility of raising awareness about Islamic banking. Social implications Islamic banking in Spain could help the Muslim minority to participate effectively in financial activities, thus leveraging their capacity to integrate into the community. The study also highlights the importance of empowering the women in this minority and could help society by encouraging off-banking money to flow into the financial sector. Originality/value The research is the first empirical attempt to test the factors affecting the intention among Muslims in Spain to deal with Islamic banking. The study also highlights the importance of Islamic finance for Muslim minorities as a method to support their religious identity.

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Section: Awarenessmentioning

confidence: 99%

Section: Theory Of Reasoned Actions and Development Of Hypotheses 31 Theory Of Reasoned Actionsmentioning

confidence: 99%

Section: Hypotheses Developmentmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Attitude of Muslim minority in Spain towards Islamic finance

Kaakeh

Hassan

Hemmen

2018

IMEFM

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“…In the context of Islamic consumer behavior it has been found that the effect of attitude and its mediating role has generally remained scarce (Amin et al, 2014;Alam and Sayuti, 2011;Rezai et al, 2010;Lada et al, 2009;Echchabi and Olaniyi, 2012;Lee and Ullah, 2011;Mansour et al, 2016;Souiden and Rani, 2015;Aziz and Afaq, 2018;Kaakeh et al, 2018;Amin, 2012;Amin et al, 2013). Furthermore, the relationship between attitude and intentions has been empirically validated in the context of Muslim consumers' consumption of Halal food products (Alam and Sayuti, 2011;Rezai et al, 2010;Lada et al, 2009), Islamic home finance (Abdul-Razak and Abduh, 2012) and adoption of Halal/Islamic banking (Echchabi and Olaniyi, 2012;Lee and Ullah, 2011;Mansour et al, 2016;Souiden and Rani, 2015;Aziz and Afaq, 2018;Kaakeh et al, 2018;Amin, 2012;Amin et al, 2013;Amin et al, 2011;Abd Rahman et al, 2015;Sabirzyanov, 2016). It implies that the more favorable attitude toward Islamic banking, more the likelihood of the adoption of Islamic banking.…”

Section: Development Of Hypothesis 41 Determinant 1: Attitude Toward Islamic Bankingmentioning

confidence: 99%

Determinants of consumer’s readiness to adopt Islamic banking in Kashmir

Charag¹,

Fazili²,

Bashir³

2019

JIMA

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Purpose The purpose of this study is to examine the factors that influence the consumer intention to adopt Islamic banking. Design/methodology/approach The study extends the theory of reasoned action (TRA) by incorporating additional variables such as government support, perceived risk, perceived image, religiosity and culture. A research instrument adapted from previous studies is administered online on a sample of 310 respondents. The data collected are subjected to exploratory factor analysis followed by structural equation modeling using SPSS and analysis of a moment structures (22.0 Version). Findings The results of the study reveal that consumer intention to use Islamic banking is collectively determined by attitude, religiosity, culture, government support and perceived risk. It reflects that attitude and religiosity are the major predictors of a consumer’s intention followed by government support. Furthermore, results indicate that a consumer’s attitude toward Islamic banking is determined by social influence, government support, religiosity and perceived risk. Also, it is found that culture and perceived image have no significant effect on a consumer’s attitude toward adoption of Islamic banking. Further, the results indicate that attitude mediates the effect of religiosity, perceived risk, government support and culture on a consumer’s intention to use Islamic banking. Research limitations/implications The success of Islamic banking ultimately depends on consumer readiness and adoption of it. This study provides significant insights into various aspects of consumer attitude and intention toward Islamic banking adoption. The results provide vital inputs to policymakers and practitioners in offering and promoting Islamic banking. Also, the knowledge and understanding of key consumer specific factors can be used by banks in framing strategies for positioning and targeting Islamic banking products. The study is subjected to certain limitations such as – the study accounts only for limited factors and does not provide for factors such as pricing, behavioral control and Islamicity of the product. Second, this study is limited to the geographic area of Kashmir. Third, the study design is cross-sectional is nature. Originality/value Essentially, this study is a pioneering effort in applying an integrated TRA model to determine consumer intention to use Islamic banking in Kashmir. Furthermore, the current study examines the relationship between additional variables simultaneously within the framework of TRA. The study also explores the effect of religiosity and culture on consumer’s attitude and intention, which has remained largely unexplored in the context of Islamic banking.

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Factors affecting customers’ attitude towards Islamic banking in UAE

Kaakeh

Hassan

Hemmen

2019

IJOEM

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Purpose The purpose of this paper is to investigate the effects of the following factors: image, awareness, Shariah compliance and individualism, on the attitude and intention of customers to use Islamic banking among Bank customers in UAE, and the mediating role of attitude in that model, using a theoretical model based on the multi-attribute attitude model, the theory of reasoned actions and the theory of planned behaviour. Design/methodology/approach The research will focus on surveying bank customers living in UAE. The researcher will use structural equation modelling to analyse the data. Findings Results show that attitude and awareness affect intention directly, while image, awareness, Shariah compliance and individualism affect attitude directly and intention indirectly mediated by attitude. Research limitations/implications The sample size includes 178 bank customers living in three cities in UAE, hence, the rest of the country is not included. Practical implications The research shows the importance of Shariah compliance, individualism and image on attitude and intention and provides suggestions for banks to benefit from these aspects to widen their customer base. Social implications The study provides an insight into individuals’ decision making and the importance of a social approach by banks when advertising. Originality/value The research is the first empirical attempt to test new factors affecting attitude towards Islamic banking in UAE.

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Islamic Financial Products and Services Patronizing Behavior in Tatarstan:The Role of Perceived Values and Awareness

Cited by 9 publications

References 0 publications

Attitude of Muslim minority in Spain towards Islamic finance

Attitude of Muslim minority in Spain towards Islamic finance

Determinants of consumer’s readiness to adopt Islamic banking in Kashmir

Factors affecting customers’ attitude towards Islamic banking in UAE

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