ISO-9000 and quality management system in hospitals

Anand, Rangachari; Singh, Gurbinder

doi:10.1109/rcembs.1995.508695

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“…En una organización de servicio, tal como el DIB del Instituto Nacional de Rehabilitación, los resultados se generan a partir de las actividades realizadas bajo la interfase clienteproveedor, por lo cual la existencia de un Sistema de Gestión de la Calidad (SGC) se convierte en un medio muy importante para mejorar la productividad, la eficiencia y reducir los costos del servicio [2].…”

Section: Iunclassified

Methodology to develop a handbook for quality certification ISO 9000:2000 of the Biomedical Engineering Department

Hernandez

Segura

Gutierrez

2009

2009 Pan American Health Care Exchanges

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A Quality Management System is essential to obtain the ISO 9000:2000 certification for the Department of Biomedical Engineering at the National Institute of Rehabilitation. The mentioned system demands to development a quality manual, for this the method of direct sequence was chosen and used. With the quality manual developed will be had control mechanisms and implement actions for continual improvement agree with the international norm.

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Section: Iunclassified