ISO 9000 certification in Indian industries: A survey

Acharya, Utkarsh; Ray, Sanjit

doi:10.1080/0954412006784

Cited by 48 publications

(36 citation statements)

References 0 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…In most cases, this information is limited to the enterprises that responded to particular cross-industry questionnaire surveys (e.g. Vloeberghs & Bellens, 1996;Buttle, 1997;Lipovatz et al, 1999 andAcharya &Ray, 2000). Since manufacturing enterprises usually constitute the highest proportion of responses, ISO 9000 is inferred to be particularly popular in manufacture.…”

Section: Research Issuesmentioning

confidence: 98%

See 1 more Smart Citation

The penetration of ISO 9000 Certification in Greek Industries

Lagodimos¹,

Dervitsiotis²,

Kirkagaslis³

2005

Total Quality Management & Business Excellence

View full text Add to dashboard Cite

Consideration is given to a systematic evaluation of the actual penetration of both ISO 9000 certification as well as different certification agencies in Greek industries. After identifying nearly all certified enterprises in Greece by the end of the year 2002, a large cluster of 1479 enterprises (circa 59.4% of all certifications), for which published information was available, is analysed. The data used concern both individual enterprises and demographic averages for respective industrial activities (determined by industry and sector). Statistical analysis reveals ISO 9000 to be mainly accepted in manufacture, with both services and commerce seriously lagging behind. Analysis by sector, a more detailed activity indicator, shows marked ISO 9000 penetration differences between sectors, suggesting the influence of activity-related practices as one of the major certification drivers. Although not uniform across activities, evidence is also provided relating large and profitable enterprises with certifications. Finally, analysis of all main certification agencies identified in Greece demonstrates that (with one exception) the choice of agency, although dependent on industrial activity, is mostly independent of certified enterprise's size and profitability.

show abstract

Section: Research Issuesmentioning

confidence: 98%

“…(c) Identification of certification trends and development of descriptive statistics (e.g. Vloeberghs & Bellens, 1996;Lipovatz et al, 1999;Ismail & Hashmi, 1999;Acharya &Ray, 2000 andSaraiva &Duarte, 2003).…”

Section: Introductionmentioning

confidence: 99%

The penetration of ISO 9000 Certification in Greek Industries

Lagodimos¹,

Dervitsiotis²,

Kirkagaslis³

2005

Total Quality Management & Business Excellence

View full text Add to dashboard Cite

show abstract

“…Thus, in the case of the ISO 9000 standard, many studies have emphasized the benefits of the standard in terms of improved quality, customer satisfaction and production management (Bhuiyan and Alam, 2005;Naveh and Marcus, 2005;Standards Council of Canada, 2000). On the other hand other studies, fewer in number, have questioned these benefits and consider that the standard has little or no impact on the improvement of performance (Acharya and Ray, 2000;Boiral, 2003;Heras et al, 2002;Wilson et al, 2003). The same kind of debate is repeated in the evaluation of the impacts of the ISO 14001 standard on improvements in environmental performance.…”

Section: Introductionmentioning

confidence: 99%

Modelling the impact of ISO 14001 on environmental performance: A comparative approach

Boiral

Henri

2012

Journal of Environmental Management

163

120

View full text Add to dashboard Cite

Studies analyzing the effects of ISO 14001 certification and determinants of environmental performance tend to be based on a traditional and instrumental model of efficiency. Using structural equation modelling developed through a survey of 303 organizations, this paper compares the validity of this instrumental model with two alternatives models: the legitimacybased model and the hybrid model. The findings question the efficiency of ISO 14001 and show that the traditional model does not explain the environmental performance of the surveyed organizations. Study results show that the legitimacy-based model, which questions the efficiency of ISO 14001 certification, is more pertinent in explaining the environmental performance but leads to a rather critical view of management practices. The development of a hybrid model based on the principal hypotheses of the legitimacy-based model, but integrating certain managerial and operational practices distinct from ISO 14001 certification, results in a less critical and more pertinent view of the determinants of environmental performance. Study results suggest that this hybrid model provides the best data fit.

show abstract

“…[1,13,17]). Considering, however, that these are the principal poles of the certification process, relationships could exist, resulting in the manifestation of selective preferences by particular enterprises for specific agencies.…”

Section: Research Issuesmentioning

confidence: 97%