ISO Standard Application in University Management Model: A Case Study

Anh, Tran Vi; Linh, Nguyễn Thị Mỹ; Nguyen, Ho Thi Thao; Duan, Truong Cong

doi:10.18178/ijiet.2021.11.4.1511

Cited by 5 publications

(5 citation statements)

References 14 publications

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“…Nevertheless, institutions can avoid spending substantial costs when implementing ISO by drawing lessons from faculties such as engineering and architecture that have experience with quality assurance systems in form of accrediting their programs (Yoon & Hong, 2019). Anh et al (2021) also notes that implementing ISO standards in universities requires applying the ISO system thoroughly through designing, evaluating, reviewing, and updating all processes and activities.…”

Section: Some Practices Examples For Iso Implementation In Heismentioning

confidence: 99%

The Role of ISO Organization in improving the Higher Education –HE– Management Performance through Specialized Standards

Abdelaziz

2024

BMS

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Specialized standards offered by international organizations such as ISO are a group of management tools that higher education institutions can adopt and implement to improve their management performance. Over the past several years, higher education institutions have been increasingly encouraged to provide quality and credible services and programs. In turn, this requires the adoption of specialized standards from independent organizations. The optimal choice for most institutions is the ISO standards as the body has a global reputation for quality standards.Therefore, this study investigates the role of ISO in enhancing higher education management performance through certified standards. The study adopts a secondary research method based on a qualitative research strategy using an exploratory research design to investigate the topic. A total of 50 empirical research articles were analyzed. The results show that ISO standards enhance management performance by enabling higher education institutions to implement quality management practices.

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Section: Some Practices Examples For Iso Implementation In Heismentioning

confidence: 99%

The Role of ISO Organization in improving the Higher Education –HE– Management Performance through Specialized Standards

Abdelaziz

2024

BMS

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“…ISO quality management system with set of standards framework benefited control and monitoring activities as effective management improvement within institutions (Anh, Linh, Nguyen, & Duan, 2021).…”

Section: Literature Reviewmentioning

confidence: 99%

“…Various methodology for leadership commitment (Soundararajan, Srivastava, & Chinnasamy, 2018) a descriptive study, systematic literature review studies (Bouranta, Psomas, & Antony, 2020) and case study (Ab Wahid, 2019;Anh et al, 2021;Gamboa & Melão, 2012) had been conducted. A leadership research positively associated with 1) process approach and 2) factual approach to decision making and positively associated with involvement of people in quality management (Yu et al, 2012;Vorobyova et al, 2022).…”

Section: Leadershipmentioning

confidence: 99%

Leadership with Standardized Practise in TVET Institutions: A Quality System Improvement

Rafi,

Wahab,

Ahmad

2023

JSS

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Purpose: Leadership is important in improving the standardized process to deliver a quality system in a TVET institution. However, the adaptation of standardization is still new and remains at an early stage. There are also challenges in planning the standard quality system to develop platforms that everyone stone cooperates in the organization. Hence, the study objective is to identify the leadership role to enhance standardization in the organization and their relationship in the study. Design/Methodology/Approach: A descriptive and inferential quantitative approach was used in collecting data with survey questionnaires about leaders' roles on standardized were distributed to TVET institutions both Polytechnic and Community Colleges. A total of 98 from 104 Technical and Vocational Higher Education Institutions have feed backed the survey. The data were analysed with the Statistical Package for Social Science (SPSS). Finding: The results indicated the highest usage of ISO9001:2015 standard in the Polytechnic rather than in Community Colleges. It was also found that the correlation value between items showed all items were positively correlated and were significant between leadership, standardization, and quality system. There are also no differences identified and insignificant results between age groups in applying the quality system with One Way-Anova Test. The ISO officer in higher education has a high awareness of standardization and is ready to employ it in improving the quality system. Originality/Value: This study suggests providing continuous support in maximizing standardization in higher education, a combined initiative by all relevant parties including administrators and management is needed.

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“…Esto facilita que las organizaciones educativas que ya tienen implementado un SGC ISO 9001:2015 transiten fácilmente al SGOE. De hecho, ya existen algunas publicaciones con experiencias de este tipo (Anh et al, 2021;Guerra et al, 2020;Nhon, 2020;Quimi, 2019;Rivera y Tupac-Yupanqui, 2019).…”

Section: La Certificación De Sistemas De Gestión En Las Iesunclassified

Certificación de sistemas de gestión y acreditación de la calidad en la educación superior

Bretaña

Chávez

Fernández

et al. 2022

RIEOEI

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Los modelos de aseguramiento de la calidad en la educación superior permiten acreditar las instituciones. También, se han implementado sistemas para la gestión de la calidad ISO 9001 y en 2018 aparece la ISO 21001, con requisitos de gestión específicos para organizaciones educativas. El objetivo de este artículo es analizar cómo se relacionan estos diferentes modelos. El estudio se fundamenta en los puntos de contacto y diferencias entre los tres modelos, basado en el análisis de las normas y de los sistemas para el aseguramiento de la calidad de la Educación Superior, en Colombia, Cuba y Ecuador. Se observa que la implementación de un sistema de gestión contribuye al logro de los objetivos institucionales y la satisfacción de las partes interesadas, asimismo, en él deben incorporarse los requisitos establecidos en los modelos de acreditación en la educación superior. Además, se evidencia la complementariedad de la certificación y la acreditación de la calidad y las sinergias que pueden originarse a partir de la implementación conjunta de los modelos de aseguramiento externo y gestión interna de la calidad en la educación superior. De esta forma las organizaciones pueden estar mejor preparadas para enfrentar situaciones de riesgo, como la originada por la pandemia.

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ISO Standard Application in University Management Model: A Case Study

Cited by 5 publications

References 14 publications

The Role of ISO Organization in improving the Higher Education –HE– Management Performance through Specialized Standards

The Role of ISO Organization in improving the Higher Education –HE– Management Performance through Specialized Standards

Leadership with Standardized Practise in TVET Institutions: A Quality System Improvement

Certificación de sistemas de gestión y acreditación de la calidad en la educación superior

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