2019
DOI: 10.1111/1556-4029.14265
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ISO Standards Addressing Issues of Bias and Impartiality in Forensic Work

Abstract: The ISO/IEC 17020 and 17025 standards both include requirements for impartiality and the freedom from bias. Meeting these requirements for implicit cognitive bias is not a simple matter. In this article, we address these international standards, specifically focusing on evaluating and mitigating the risk to impartiality, and quality assurance checks, so as to meet accreditation program requirements. We cover their meaning to management as well as to practitioners, addressing how these issues of impartiality an… Show more

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Cited by 41 publications
(52 citation statements)
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“…It is hard for a consumer to know how to assess, rely on, and use the product when an error rate is not known. In the forensic domain, there are many users and stakeholders (e.g., investigative, judicial, regulatory and public-See figure 1 in [7]). For example, without error rates how can the court know how to consider and weigh the evidence presented (8,9)?…”
Section: Provide Transparency To Users or Consumersmentioning
confidence: 99%
See 1 more Smart Citation
“…It is hard for a consumer to know how to assess, rely on, and use the product when an error rate is not known. In the forensic domain, there are many users and stakeholders (e.g., investigative, judicial, regulatory and public-See figure 1 in [7]). For example, without error rates how can the court know how to consider and weigh the evidence presented (8,9)?…”
Section: Provide Transparency To Users or Consumersmentioning
confidence: 99%
“…If we want the error rates to reflect real casework, then their establishment must mirror real casework conditions. This means, first and foremost, that examiners should not know they are being tested, and must think they are conducting real casework (7,42,43). It has been well established that when people know they are being tested, and even more so, measuring errors in their decisions, their performance is going to be different (e.g., [44,45]; see also the Hawthorne effect).…”
Section: Ecological Validitymentioning
confidence: 99%
“…There are numerous benefits of blind proficiency testing, which substantiate its advantage over open proficiency testing, for both management and the individual analyst. From a management perspective, blind testing is a more accurate check of the laboratory system and therefore allows for a better understanding of the whole system as well as discrete aspects of it, such as the analysis method, standard operating procedure, and review process (10). For example, if the wrong result is obtained, then the analysis method, data collected, instruments involved, and staff who carried out the procedures should be reviewed.…”
Section: Benefits To Users Of Blind Testingmentioning
confidence: 99%
“…Feedback is a critical factor in its own right that can impact well-being and performance (24), as it can have implications for the motivation, expectations, and the decision-making of forensic examiners (e.g., questions 8 and 9 in [25]). Therefore, understanding the ways feedback given to forensic examiners and how it may affect the decision-making of forensic examiners is important for understanding the context in which decisions are made (18,26). This has the potential to impact the entire crime reconstruction process (27).…”
mentioning
confidence: 99%
“…During casework, forensic examiners communicate and receive feedback from a variety of sources, which can be categorized into five domains: forensic services, investigative, legal, public (26), and regulatory (18) domains (see Fig. 1).…”
mentioning
confidence: 99%