Issues in training older adults to use computers

Kelley, Catherine L.; Charness, Neil

doi:10.1080/01449299508914630

Cited by 168 publications

(86 citation statements)

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“…However, older adults are often less successful than their younger counterparts in using technology (e.g., Charness, Schumann, & Boritz, 1992;Czaja et al, 2006;Czaja, Sharit, Ownby, Roth, & Nair, 2001;Kelley & Charness, 1995). This may be due, at least in part, to age-related changes in cognitive abilities that are required by current systems for successful task performance.…”

Section: Discussionmentioning

confidence: 99%

Section: Nih-pa Author Manuscriptmentioning

confidence: 99%

“…interactive voice response systems; aging; cognitive abilities; interface In light of evidence that cognitive abilities play an important role in the performance of everyday activities (e.g., Diehl, Willis, & Schaie, 1995), researchers have attempted to identify and measure the influence of cognitive abilities on a wide variety of activities (e.g., Czaja et al, 2006;Kelley & Charness, 1995;Sharit, Czaja, Nair, & Lee, 2003). One such ability, spatial ability, has been shown to be predictive of performance on a wide variety of everyday tasks such as way finding, map reading and computer tasks such as text-editing, spreadsheet usage, map-and computer-based information search tasks, even when other more general ability factors are controlled (for a review, see Pak, Rogers, & Fisk, 2006).…”

Section: Introductionmentioning

confidence: 99%

“…In these studies, older adults consistently performed about .5 to 1.5 standard deviations lower on tests of spatial ability than younger adults (Salthouse). Consequently, age-related declines in spatial ability have been suggested as a potentially significant moderator of older adults' computer-based task performance (Kelley & Charness, 1995).If visual computer-based information search task performance is moderated by the need to create a system representation, or mental model, we should observe spatial ability/performance relationships in non-visual computer-based tasks that could benefit from models of system structure or organization. Furthermore, measures of spatial ability should be able to account for age-related differences in performance in these types of tasks after controlling for other abilities such as attention or working memory.…”

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confidence: 99%

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The role of spatial abilities and age in performance in an auditory computer navigation task

Pak

Czaja

Rogers

et al. 2008

Computers in Human Behavior

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Age-related differences in spatial ability have been suggested as a mediator of age-related differences in computer-based task performance. However, the vast majority of tasks studied have primarily used a visual display (e.g., graphical user interfaces). In the current study, the relationship between spatial ability and performance in a non-visual computer-based navigation task was examined in a sample of 196 participants ranging in age from 18 to 91. Participants called into a simulated interactive voice response system and carried out a variety of transactions. They also completed measures of attention, working memory, and spatial abilities. The results showed that age-related differences in spatial ability predicted a significant amount of variance in performance in the non-visual computer task, even after controlling for other abilities. Understanding the abilities that influence performance with technology may provide insight into the source of age-related performance differences in the successful use of technology. Keywordsinteractive voice response systems; aging; cognitive abilities; interface In light of evidence that cognitive abilities play an important role in the performance of everyday activities (e.g., Diehl, Willis, & Schaie, 1995), researchers have attempted to identify and measure the influence of cognitive abilities on a wide variety of activities (e.g., Czaja et al., 2006;Kelley & Charness, 1995;Sharit, Czaja, Nair, & Lee, 2003). One such ability, spatial ability, has been shown to be predictive of performance on a wide variety of everyday tasks such as way finding, map reading and computer tasks such as text-editing, spreadsheet usage, map-and computer-based information search tasks, even when other more general ability factors are controlled (for a review, see Pak, Rogers, & Fisk, 2006). Spatial ability is generally defined as the ability to perceive and transform visual patterns (Ekstrom, French, Harman, & Dermen, 1976). In studies examining spatial ability and computer-based information search, measures of spatial ability (e.g., paper folding, cube comparison) show significant relationships © 2008 Elsevier Ltd. All rights reserved.Corresponding author: Richard Pak, richpak@clemson.edu, tel: (864) 656-1584, fax: (864) 656-0358. Publisher's Disclaimer: This is a PDF file of an unedited manuscript that has been accepted for publication. As a service to our customers we are providing this early version of the manuscript. The manuscript will undergo copyediting, typesetting, and review of the resulting proof before it is published in its final citable form. Please note that during the production process errors may be discovered which could affect the content, and all legal disclaimers that apply to the journal pertain. NIH Public Access NIH-PA Author ManuscriptNIH-PA Author Manuscript NIH-PA Author Manuscript with measures such as task completion time and error rates. However, a question that arises is whether the relationship between spatial ability and computer-based task performan...

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Section: Discussionmentioning

confidence: 99%

Section: Nih-pa Author Manuscriptmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

mentioning

confidence: 99%

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The role of spatial abilities and age in performance in an auditory computer navigation task

Pak

Czaja

Rogers

et al. 2008

Computers in Human Behavior

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“…Hawthorn (2000) indicated that the effects of ageing start to become noticeable from the mid-40s. Previous research has shown that older people do have unique needs in terms of abilities to perform computer-based tasks successfully (Hawthorn, 2000;Kelly & Charness, 1995). Zajicek (2004) once expressed in her study that there are considerable social and economic reasons why interface designers should rise to the challenge of designing interfaces that are usable by older people.…”

Section: Introductionmentioning

confidence: 99%

A research on comprehension differences between print and screen reading

Sun

Shieh

Huang

2013

SAJEMS

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Since the 1980s, extensive research has been conducted comparing reading comprehension from printed text and computer screens. The conclusions, however, are not very consistent. As reading from computer screens requires a certain degree of individual technical skill, such variables should be objectively taken into consideration when conducting an experiment regarding the comparison between print and screen reading. This study analyses the difference in the level of understanding of the two presentational formats (text on printed pages and hypertext on computer screens) for people between 45−54 years of age (i.e. "middleaged" adults). In our experimental findings there were no significant differences between the levels of comprehension for print and screen presentations. With regard to individual differences in gender, age group and educational level, the findings are as follows: gender and education effects on print reading comprehension performance were significant, while those on screen reading comprehension performance were not. For middle-aged computer learners, the main effect of age group on both print and screen reading comprehension performance was insignificant. In contrast, linear texts of traditional paper-based material are better for middle-aged readers' literal text comprehension, while hypertext is beneficial to their inferential text comprehension. It is also suggested that hypermedia could be used as a cognitive tool for improving middle-aged adults' inferential abilities on reading comprehension, provided that they were trained adequately to use available computers.

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A qualitative analysis of factors associated with user acceptance and rejection of a new workplace information system in the public sector: a conceptual model

Ouadahi¹

2008

Can J Adm Sci

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This study examines the factors that lead employees to endorse or resist the introduction of a new information system (IS). Findings suggest that attitudes toward JEL Classifi cations: O33, O15Keywords: information system endorsement, attitude, change management, public sector Résumé Cette recherche explore les facteurs qui infl uencent l'adhésion des employés à l'implantation d'un nouveau système d'information (SI). Les résultats montrent qu'il y aurait des liens entre les attitudes vis-à-vis SI et les caractéristiques individuelles (l'ouverture d'esprit, le sentiment d'effi cacité personnelle, l'intérêt pour les TIC, le temps restant avant la retraite), les perceptions et attentes relatives au SI (la gestion de projet

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Issues in training older adults to use computers

Cited by 168 publications

References 50 publications

The role of spatial abilities and age in performance in an auditory computer navigation task

The role of spatial abilities and age in performance in an auditory computer navigation task

A research on comprehension differences between print and screen reading

A qualitative analysis of factors associated with user acceptance and rejection of a new workplace information system in the public sector: a conceptual model

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