“…Conversely, if employees feel mistreated, it can foster negative feelings and lead to deviant behaviour (Aquino, Lewis and Bradfield, 1999). So that it will reduce employee performance and have an impact on weakening morale, increased stress levels, intragroup conflicts, poor teamwork, (Pekurinen et al, 2017), increased absenteeism and turnover (Fardid, Nahid Hatam and Zahra Kavosi, 2018), decreased commitment to the organization thereby reducing OCB behavior, and performance (Colquitt, 2001(Colquitt, , 2012Skinner et al, 2018;Cropanzano and Rupp, 2003;Ardi and Sudarma, 2015).…”