2020
DOI: 10.1017/s1474746419000472
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‘It Can’t Really be Answered in an Information Pack…’: A Realist Evaluation of a Telephone Housing Options Service for Older People

Abstract: Despite calls for better support to empower people when reassessing their housing in later life, two recent literature reviews highlight a paucity of research on the efficacy of such services. This article reports a qualitative realist evaluation on the efficacy of a UK telephone service providing information on specialist housing to older people. The findings of thirty-one realist interviews with sixteen older people are presented. Information-seekers’ existing tenure (social tenant or private owner-occupier/… Show more

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Cited by 2 publications
(8 citation statements)
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“…Recognising these distinctive local trajectories, and the particularities of place that inform them, adds depth and nuance to understanding of the particulars of the crisis in specialist housing. Previous studies have pointed to the gap between the presumed efficiency of the marketised system, in which older people operate as informed welfare consumers navigating a range of local housing options, and the reality of a market unresponsive to need and characterised by scarcity (Harding et al, 2020). This study has revealed the geography of this scarcity.…”
Section: What Factors Help To Explain Observed Geographical Variations In the Supply And Demand Of Specialist Housing For Older People?mentioning
confidence: 81%
“…Recognising these distinctive local trajectories, and the particularities of place that inform them, adds depth and nuance to understanding of the particulars of the crisis in specialist housing. Previous studies have pointed to the gap between the presumed efficiency of the marketised system, in which older people operate as informed welfare consumers navigating a range of local housing options, and the reality of a market unresponsive to need and characterised by scarcity (Harding et al, 2020). This study has revealed the geography of this scarcity.…”
Section: What Factors Help To Explain Observed Geographical Variations In the Supply And Demand Of Specialist Housing For Older People?mentioning
confidence: 81%
“…This type of support in the form of intensive face-to-face advice and advocacy with other related services has demonstrable impact for older people considered vulnerable (Burgess and Morrison, 2016). However, Harding et al (2020) highlight how more intensive support would also clearly benefit those with limited economic resources who may not have been considered vulnerable.…”
Section: Housingmentioning
confidence: 99%
“…However, some make a distinction between health, social care and housing because decisions and active agency concerning housing are likely to be more familiar on account of a deeper, historical and cultural association with making choices (Mills, 2009). However, housing choices can be very challenging, emotive, personal and involve complex ‘push’ and ‘pull’ factors for older people – particularly if a person is finding it difficult to remain independent in their own home (Croucher et al ., 2007; Harding et al ., 2020). Common alternatives to mainstream dwellings for older people in the UK are sheltered/extra-care housing, assisted living or other types of retirement developments.…”
Section: Housingmentioning
confidence: 99%
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