IT capacity building in developing countries: A model of the Maldivian tourism sector

Adam, Mariyam S.; Urquhart, Christine

doi:10.1002/itdj.20065

Cited by 17 publications

(26 citation statements)

References 70 publications

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“…Capacity building has been conceptualized in many ways and associated with different meanings (Crisp, Swerissen and Duckett, 2000) and frequently discussed in the development literature (Adam and Urquhart, 2007). Capacity building is referred to as a process of strengthening the abilities of an organisation, its people and systems to perform core functions effectively, efficiently and sustainably with the aim of achieving objectives and fulfilling mission of the organisation (CIPP, 2015;PEPFAR, 2012).…”

Section: Collaboration and Capacity Buildingmentioning

confidence: 99%

GIS Initiatives in Health Management in Malawi: Opportunities to Share Knowledge

Chikumba

Naphini²

2017

Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering

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The thesis was motivated by the underutilisation of GIS in health in developing countries due to lack of long-term maintenance of geodata. Geodata maintenance is recognised as the central component of any operational GIS for continuously meeting new user requirements. However, the explicit description on how to perform geodata maintenance is missing in GIS literature. GIS literature has not exhaustively defined key activities except geodata collection and geographic database update. The understanding is that geodata maintenance aims at meeting new user requirements. Therefore, to define the exhaustive set of activities, key actions for the requirements analysis are to be identified and defined as part of geodata maintenance. In addition, since geodata maintenance is complex and expensive while many organisations have the shortage of local GIS expertise, key decisions are to be made on when and how to collaborate with other organisations to access such expertise at a low cost. At the same time, the user organisation is to provide opportunities for external experts to impart knowledge to local users during collaboration for the continued GIS support. Therefore, this research aimed at proposing a framework for geodata maintenance in health in developing countries and investigating the contribution of collaboration towards geodata maintenance and the building of local expertise. The study was guided by three questions: (1) What are activities of geodata maintenance in health sector in a developing country setting? (2) How can collaboration assist in the maintenance of geodata in health sector? and (3) How can collaboration contribute towards the building of local expertise for geodata maintenance in health sector?The research was qualitative, interpretive case study using the case of Ministry of Health in Malawi. It was conducted from July 2015 to January 2017. Data was collected through the participant observation, semi-structured interviews and artefact examination. The data analysis was done during the individual paper writing and thesis writing in which the following four key steps were appliedimmersion in the data, coding, creating categories and identification of themes.

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Section: Collaboration and Capacity Buildingmentioning

confidence: 99%

GIS Initiatives in Health Management in Malawi: Opportunities to Share Knowledge

Chikumba

Naphini²

2017

Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering

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“…Information communication technology (ICT) adoption in the public sector of the least developed countries (LDC) suffers from a complex and interconnected set of barriers at the international, national and organization level under unique socio-cultural environment and context [1,7,11]. Researchers in this area have yet to come up with a complete explanation of the phenomenon to theorize the issue.…”

Section: Introductionmentioning

confidence: 99%

Knowledge and Attitude, the Two Major Barriers to ICT Adoption in LDC are the Opposite Side of a Coin; An Empirical Evidence from Bangladesh

Imran

2009

2009 42nd Hawaii International Conference on System Sciences

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Information Communication Technology (ICT) adoption in the least developed countries (LDC) suffers from complex socio-cultural problems, where lack of knowledge and attitude towards ICT are the major stumbling blocks for ICT adoption in the public sector of Bangladesh. This empirical study was carried out through a quantitative survey across 352 government and non-government participants to investigate interrelationship between these two factors. The result shows strong correlation amongst them, which further suggests that ICT skill, one of the components of ICT knowledge is potentially a strong driver to change the typical attitude and mindset towards ICT in the context of LDC. The findings have important implications in practice as well as research, which are expected to contribute in future direction of research and also in the effort to solve the complex puzzle of ICT adoption in developing country context.

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“…The lack of ICT skills and human capital has been identified as one of the main obstacles to successful adoption, management, or use of IT (Adam & Urquhart, 2007). Kozma (2005) argued that education and development of human capital should be central to the development strategies of a country.…”

Section: Lack Of Ict Skilled Peoplementioning

confidence: 99%

“…Skilled staff are a major asset in any educational organisation and there is a strong need for them to be well trained and have skills appropriate to learning and teaching. The slow implementation of the Maldives' e-Government project and unsuccessful adoption and adaptation of information technology were due to a lack of information technology skills and human capital (Adam & Urquhart, 2007;Aduwa-Ogiegbaen & Iyamu, 2005). Several research studies indicated that a major problem in SIDS is a lack of trained human resource and skills due to limited resources (ITU, 2007;Kozma et al, 2004;Sidorenko & Findlay 2001;UNCTAD, 2004a).…”

Section: Ict-higher Education In the Organisation Contextmentioning

confidence: 99%

The use of Information and Communication Technology in Teaching and Learning within Higher Education Sector of a Small Island Developing State: The Case of the Maldives

Kinaanath¹

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<p>This study sought to a) discover the specific factors that influence Information and Communications Technology (ICT) use in higher education teaching and learning in Small Island Developing States (SIDS) such as the Maldives; b) determine how ICT can be used within higher education in SIDS; c) develop a framework / model for ICT adoption in higher education in teaching and learning of SIDS; and d) use UNESCO’s continuum model of ICT development and the TOEG framework to ground these factors to produce a practical roadmap. The Maldives was chosen as a representative case for SIDS in this research. The Maldives consists of 1,192 coral islands with 198 inhabited islands. Due to its small population densities spread over remote islands, distribution of higher education access has been a major impediment in the Maldives, calling for the use of ICT. This research utilised an interpretive paradigm with qualitative research methods (interviews; focus group discussions; qualitative survey and document reviewing). The case research methodology provided a variety of perspectives; enabled multiple data collection techniques; and examined technology integration within a technology rich environment. The research participants were students, teachers, senior academic managers, education and information technology consultants / experts in the Maldives. The findings revealed the specific factors that affect the ICT adoption within higher education teaching and learning in the context of the Maldives. An Extended Technology Acceptance Model (TAM) of ICT use in higher education in SIDS was developed using TAM theory, Diffusion of Innovation (DOI) theory and a TOEG (Technology-Organisational-Environment-Geography) framework. The technology context examined government support for Information Technology, ICT support for teachers, ICT Infrastructure, underutilisation of ICT resources, perception of benefits from the present ICT infrastructure and ICT policies. The organisational context included finance, centralisation, human resources, top management support, ICT confidence among teachers, and research. The environmental context contained social issues (drugs and overcrowding) and cultural issues (gender disparity, cultural homogeneity among students and teachers and no culture of using ICT in academic learning, and a spoon-feeding pedagogical tradition). Finally the geography context identified issues associated with geography, transportation and the digital divide between remote islands. These factors impede the adoption of ICT in the higher education sector in SIDS such as the Maldives. A practical roadmap was formulated by utilising the United Nations Educational, Scientific and Cultural Organization (UNESCO) continuum model of ICT development and the TOEG framework to recommend four broad stages in terms of adoption and use of ICT in higher education. This study contributes to existing knowledge by providing a clear understanding of the present role of ICT as well as information on how ICT can be used in higher education in SIDS such as the Maldives. This research is important to gain a wider understanding of the future directions for adoption of ICT within higher education in SIDS. The research will fill critical gaps in the current research, expand the coverage of relatively neglected research areas in SIDS, contribute to practitioners and the academic community, and stimulate further debate.</p>

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IT capacity building in developing countries: A model of the Maldivian tourism sector

Cited by 17 publications

References 70 publications

GIS Initiatives in Health Management in Malawi: Opportunities to Share Knowledge

GIS Initiatives in Health Management in Malawi: Opportunities to Share Knowledge

Knowledge and Attitude, the Two Major Barriers to ICT Adoption in LDC are the Opposite Side of a Coin; An Empirical Evidence from Bangladesh

The use of Information and Communication Technology in Teaching and Learning within Higher Education Sector of a Small Island Developing State: The Case of the Maldives

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