IT Managers’ and IT Professionals’ Mobile Device Security Strategies

Abstract

The growing use of mobile devices in the workplace for communicating, transferring, and sharing information, presents increasing security risks as technology evolves. The qualitative exploratory case study presented the insights and perspectives of 15 IT managers' and IT professionals' mobile device security strategies through interviews. Some of the themes that emerged from the study include the following: security awareness and training programs help improve visibility and user education; secure networks, updates, authentication, and encryption improve mobile device security; and trusted device recognition is critical in mobile device security. The results highlighted the need to increase awareness and education of mobile device security strategies in the workplace to ensure that transmission of information is not breached.