2019
DOI: 10.1007/978-3-030-05925-5_1
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IT Outsourcing: Definition, Importance, Trends and Research

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“…Wibisono et al (2019) has determined the service provider's quality significantly impact in ITO and found the similar research result of Lee (2001). However, other researchers failed to prove the service provider's quality impact ITO success (Rhodes et al, 2016;Cha & Kim, 2018;Blijleven et al, 2019;Hodosi & Rusu, 2019). Therefore, this inconsistent result should be identified in the Hong Kong environment.…”
Section: Technological Contextmentioning
confidence: 94%
“…Wibisono et al (2019) has determined the service provider's quality significantly impact in ITO and found the similar research result of Lee (2001). However, other researchers failed to prove the service provider's quality impact ITO success (Rhodes et al, 2016;Cha & Kim, 2018;Blijleven et al, 2019;Hodosi & Rusu, 2019). Therefore, this inconsistent result should be identified in the Hong Kong environment.…”
Section: Technological Contextmentioning
confidence: 94%