Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems 2016
DOI: 10.1145/2858036.2858410
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"It's More of a Mindset Than a Method"

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Cited by 91 publications
(31 citation statements)
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References 37 publications
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“…We have analyzed the relationship between UX practitioners and their knowledge-building communication in an online UX community. Our study confirmed previous research findings that UX knowledge is still developing and the disciplinary identity of UX practitioners is still underdetermined [21]. We contribute to the literature on roles in online communities by demonstrating how discursive activities have distinct qualities that can be used to identify social roles that are not explicitly predefined by platform designers.…”
Section: Discussionsupporting
confidence: 86%
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“…We have analyzed the relationship between UX practitioners and their knowledge-building communication in an online UX community. Our study confirmed previous research findings that UX knowledge is still developing and the disciplinary identity of UX practitioners is still underdetermined [21]. We contribute to the literature on roles in online communities by demonstrating how discursive activities have distinct qualities that can be used to identify social roles that are not explicitly predefined by platform designers.…”
Section: Discussionsupporting
confidence: 86%
“…Prior research on UX practice has suggested that UX practitioners commonly use online communities to remain competent over time [21,22]. Through long-term observation of a sample of online communities, we identified multiple communities relevant to UX on Reddit, one of the largest online forums in the world.…”
Section: Data Collectionmentioning
confidence: 99%
“…Although these methods are not specifically included in the usability planner [5], they are considered to be part of UCD [29]. These findings match the research of Gray [15] that many developers think being user-centered is more of a mindset than a method, and apply "remarkably few explicit user research methods" (p. 4049). Also other studies in Europe have found that more general methods that are not specific to UCD are applied in UCD (e.g., [3,21]).…”
Section: Choice Of Methodsmentioning
confidence: 52%
“…This has been done both through surveys [25] and interviews [15,23]. There have also been investigations about specific contexts [3,21].…”
Section: Importance Of Methodsmentioning
confidence: 99%
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