2018
DOI: 10.1108/eemcs-06-2016-0109
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JD.com: leveraging the edge of e-business

Abstract: Subject area E-Business; Corporate Strategy; Strategic Management; Operation Management. Study level/applicability Senior undergraduate; MBA; EMBA. Case overview After development for 10 years, JD was now China’s second largest business-to-customer (B2C) e-retailer and the largest in self-operated sector. It was September 2015 when Liu Qiangdong was deciding whether to persist with JD’s self-operated model and the heavy investment in the self-built logistics system. JD’s business model had been functioning… Show more

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Cited by 6 publications
(5 citation statements)
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“…Take the ecological chain of JD Logistics as an example. JD Logistics empowers supply and demand ecological groups through the smart platform (Chan et al, 2018). Specifically, for supply ecological group, the smart platform can not only allocate orders for logistics providers according to different service levels but also provide accurate suggestions for their service improvement.…”
Section: Introductionmentioning
confidence: 99%
“…Take the ecological chain of JD Logistics as an example. JD Logistics empowers supply and demand ecological groups through the smart platform (Chan et al, 2018). Specifically, for supply ecological group, the smart platform can not only allocate orders for logistics providers according to different service levels but also provide accurate suggestions for their service improvement.…”
Section: Introductionmentioning
confidence: 99%
“…In addition, JD Logistics realized the complementarity of resources such as smart logistics facilities, business operations, consumers' data, and information systems by connecting various supply chain members. It also empowers supply and demand ecological groups with intelligent technologies through a smart platform (Chan et al, 2018). Nowadays, an increasing number of companies have paid more attention to develop comprehensive understandings of SLEC (Liu et al, 2021a).…”
Section: The Slecmentioning
confidence: 99%
“…Through the application and innovation of digital technology, JD logistics has realized the enabling of logistics service providers. Logistics service providers can rely on JD's big data platform to deeply explore the value development points existing in the supply chain and bring efficient logistics services to customers [ 11 ].…”
Section: Introductionmentioning
confidence: 99%