Job Satisfaction Among Federal Employees: The Role of Employee Interaction With Work Environment

Abstract

U.S. federal agencies seek ways to retain valued workers and simultaneously recruit new blood. By focusing on compatibilities between federal employees and work environments, this study incorporates person–environment fit theory and tests the impact of three compatibilities on job satisfaction of federal civil servants based on the 2015 Federal Employee Viewpoint Survey. Results show that perceived compatibilities between federal employees and their jobs, work group, and supervisors have significant effects on job satisfaction among federal civil servants. Based on these results, we argue that interactional perspectives offer a useful additional theoretical framework for understanding employee job satisfaction.

Exploring the Interactions of Factory Workers in China: A Model Development Using the Grounded Theory Approach

“…In addition, existing relationships are the main reason for interaction between individuals, which is consistent with the fact that most people are more inclined to interact with people they know than strangers. People with similar backgrounds are more likely to interact, such as those with similar age, shared hometowns, and similar life experiences [48,49]. The emotional state of individuals and the management style of managers have significant moderating effects in the FWI model.…”

“…Empirical research has found that tone of voice, attitude, body language, eye contact, and all behaviors associated with face-to-face conversations affect employee interactions [47]. In addition to face-to-face conversations, phone calls, emails, and even notes, are other ways by which employees may interact [48].…”

“…EEI in the workplace is mainly influenced by personal characteristics and environmental factors [48,49]. As interpersonal interaction involves psychological characteristics that affect the interaction, such as attitude and motivation, there are many in-depth studies of the psychological mechanism of interpersonal interaction [50][51][52][53][54][55][56].…”

“…In recent years, studies of personal characteristics affecting employee interactions have examined work motivation [50,51], gender [52], age [53,54], and personality traits [55,56], all of which are found to be important factors affecting employee interactions. Empirical research finds that the personality characteristics of employees are the main factors affecting interactions among employees, and extroverted employees will have a greater number of interactions in the workplace than introverted employees [48]. Moreover, peers of similar age, with similar hobbies, and even employees with similar jobs, are found to interact more frequently than others [48,57].…”

“…Empirical research finds that the personality characteristics of employees are the main factors affecting interactions among employees, and extroverted employees will have a greater number of interactions in the workplace than introverted employees [48]. Moreover, peers of similar age, with similar hobbies, and even employees with similar jobs, are found to interact more frequently than others [48,57]. The work environment is another factor that influences EEI.…”