Job satisfaction as a mediator in improving employee performance through talent and knowledge management

Abstract

This study aims to analyze Job Satisfaction as a Mediator in Improving Employee Performance through Talent and Knowledge Management. The data analysis used is verification analysis. The population is focused on 16 logistics service companies in the city of Bandung. The analytical tool used is the Structural Equation Model (SEM)-PLS, data obtained through questionnaires to 160 employees. The findings reveal that talent management and knowledge management make a positive contribution to job satisfaction, either partially or simultaneously, which has an impact on employee performance. This is because logistics services will always innovate in accordance with good knowledge management and talent management, therefore employees are required to express their thoughts, ideas and abilities to achieve all of this. This research adds to knowledge about how logistics service companies can manage talented employees and knowledge management that can lead to increased job satisfaction which has an impact on employee performance.

Green leadership and competitive advantage: The role of mediation from knowledge management and talent management

“…Metrics such as knowledge discovery, capture, sharing, and application were utilized to assess knowledge management (Fernandez & Sabherwal, 2001). Talent development, binding, and attraction were quantified as aspects of talent management (Indra Setia et al, 2022). Competitive advantage was measured through elements that are valuable, uncommon, and unique, arranged to capture value (Amaya et al, 2022).…”

The Influence of Talent Management, Knowledge Management, and Job Satisfaction on Employee Performance at PT Jasamarga Pandaan Tol

“…Knowledge management is the process through which a company manages the knowledge it possesses and creates new knowledge that can be utilized and shared among all employees to achieve the company's goals and gain a competitive advantage (Setia et al, 2022). According to (Adzima & Sjahruddin, 2019) argue that knowledge management is the process and activities employed by a company to identify, create, explain, and apply knowledge in order to be reused, known, and learned for the purpose of achieving the company's vision and mission.…”

“…Job satisfaction, as stated by (Setia et al, 2022) refers to the emotional state of employees in relation to their work. Employees who are dissatisfied with their job will not attain psychological maturity and will experience disappointment as a result.…”

“…Employees who effectively complete their tasks and responsibilities in a timely and accurate manner will produce the best performance. On the other hand, employees who fail to fulfill their duties and obligations as required by the company will result in poor performance (Setia et al, 2022). Consequently, companies need to pay closer attention to employee performance for their future sustainability.…”

“…Therefore, it is important for companies to pay attention to employee satisfaction, as employee satisfaction is associated with productivity, employee performance, and dissatisfaction often linked to high job demands and complaints (Sausan et al, 2021). Several studies have concluded that job satisfaction has an impact on employee performance, as higher levels of job satisfaction correspond to higher levels of employee performance (Setia et al, 2022).…”