Job Satisfaction, Organizational Commitment, and Organizational Citizenship Behaviour in State-owned Banking

Prasetio, Arif Partono; Yuniarsih, Tjutju; Ahman, Eeng

doi:10.13189/ujm.2017.050104

Cited by 41 publications

(31 citation statements)

References 34 publications

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“…However, job satisfaction does not affect OCB. This is different from previous research which concludes that job satisfaction has positive implications (Fitrio et al, 2019;Heriyadi et al, 2020;P Prasetio et al, 2017;Yuliani & Katim, 2017). This research, however, does not support the implications of job satisfaction on implementing positive behavior through OCB, but it indirectly increases OCB with a percentage of 15%.…”

Section: Discussioncontrasting

confidence: 99%

Implications of Job Satisfaction, Organizational Commitment, and Organizational Culture on Organizational Citizenship Behavior in Electrical Professional Organizations in Indonesia

Azmy

2021

IJABR

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This study analyzes the successful implementation of Organizational Citizenship Behavior (OCB) through the roles of job satisfaction, organizational culture, and organizational commitment. The research was conducted at the Indonesian Electrical Contractors Associations using the Partial Least Square (PLS) method. A number of 100 respondents were asked to fill in a questionnaire distributed via a google form. The results explain that both organizational commitment and organizational culture affect positive behavior (OCB) while job satisfaction does not. These three variables have implications for behavior change represented by culture, job satisfaction, and commitment. Thus, it is possible to deduce that the success of organizational citizenship behavior (OCB) is influenced by organizational commitment and culture that shape employee professionalism. As for job satisfaction, it must be improved through a competitive salary system, support among employees, and a conducive work environment.

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Section: Discussioncontrasting

confidence: 99%

Implications of Job Satisfaction, Organizational Commitment, and Organizational Culture on Organizational Citizenship Behavior in Electrical Professional Organizations in Indonesia

Azmy

2021

IJABR

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“…These differences in attitudes according to different age groups played contributory roles in determining significant differences in recognition and overall JS. Furthermore, the JS is the attitude (Prasetio et al, 2017) which is influenced by the age groups of teachers (Imam, 1990) and it enhances their performances and academic achievements (Iqbal et al, 2016) in schools.…”

Section: Age Group: Determinant Of Job Satisfactionmentioning

confidence: 99%

Influence of Age group on Job Satisfaction in Academia

Shrestha

2019

SJOM

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Purpose - Job Satisfaction (JS) has seen an upsurge concern in the arena of school management and it is highly associated with the age groups of school teachers. Thus, this study focused to ascertain the level of JS and examine it via age groups of school teachers. Design - The scholar applied a cross-sectional survey design in post-positivist paradigm. The data were amassed from 345 school teachers of a cluster via self-administer questionnaire and analyzed with descriptive statistics and ANOVA test. In the meantime, social exchange theory was employed to scrutinize the results. Findings - This study found that the school teachers expressed moderate satisfaction in the job. Likewise, the age groups significantly influence the JS among school teachers. More specifically, the senior age group teachers expressed more satisfaction in the job than other groups of the teacher. Subsequently, these job satisfied teachers contribute to more job commitment, effectiveness and work performances in the school. Furthermore, JS facilitates school to achieve elevated academic success. Implications - The study endows with the concrete approach for other forthcoming scholar to explore the contribution of age groups on JS among academia.

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“…The research conducted among bank employees in Indonesia found a direct and indirect relationship between organizational citizenship behavior and job satisfaction. It has been proposed to develop human resources in organizations to form a high degree of organizational citizenship behavior (Prasetio, 2017). Yadav and Gupta's 2017 study of the Indian tourism industry found that organizational fairness, job satisfaction, and organizational citizenship behavior were not mediated by organizational trust.…”

Section: Relationship Between Organizational Citizenship and Job Satisfactionmentioning

confidence: 99%

Research on the effects of job satisfaction on organizational trust and organizational citizenship in health workers: a case study of university hospitals

Erdal¹,

Altındağ²

2020

Pressacademia

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Purpose-The aim of this study is to examine the impact of organizational trust and organizational citizenship behavior on job satisfaction in healthcare workers. This study is also intended to be a role model for service businesses. Methodology-To analyze this relationship, research was conducted on 945 people working in university hospitals. This includes the relationship of the lower dimensions of job satisfaction, which is the research dependent variable, to the lower dimensions of other independent variables. Findings-The lower dimensions of trust in a manager and trust in an institution and workload are all moderately related to both dependent variable sizes. The salary and promotion dependent variable turns out to be unaffected by the lower dimension of trust in a manager. The lower dimensions of taking on the workload and feeling of belonging negatively affect job satisfaction in terms of salary and promotion. Trust in the institution and disciplined work has had a direct and positive effect on salary and promotion. The second dependent variable, the feeling of job satisfaction, is directly and positively affected by trust in a manager, trust in an institution, and disciplined work sub dimensions. Organizational trust has been studied as an intermediary variable; as such, no relationship has been found between the sub dimensions of organizational citizenship behavior and the sub dimensions of job satisfaction. In addition, organizational citizenship and job satisfaction between the mediated effects of organizational trust has been examined, but no significant relationship has been found. Conclusion-This study develops a new model of the hospital management's hospitals interaction experience. This new model fills a research gap by providing an empirical study of the repeated hospital management

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Job Satisfaction, Organizational Commitment, and Organizational Citizenship Behaviour in State-owned Banking

Cited by 41 publications

References 34 publications

Implications of Job Satisfaction, Organizational Commitment, and Organizational Culture on Organizational Citizenship Behavior in Electrical Professional Organizations in Indonesia

Implications of Job Satisfaction, Organizational Commitment, and Organizational Culture on Organizational Citizenship Behavior in Electrical Professional Organizations in Indonesia

Influence of Age group on Job Satisfaction in Academia

Research on the effects of job satisfaction on organizational trust and organizational citizenship in health workers: a case study of university hospitals

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