Job skills in the tourism sector: a model of vocational training

Abstract

A study on labor skills for the tourism sector is presented to propose a vocational training model in this area. A documentary review was conducted, and the results were structured in two parts. The first response is to the state-of-the-art that evaluates labor competencies in the tourism sector. The second corresponds to the analysis of data from the applied survey. Finally, it is stated that the tourism sector demands a professional with skills in three axes: cognitive, procedural, and attitudinal.