Keeping Couples Together when Apart, and Driving Them Apart when Together: Exploring the Impact of Smartphones on Relationships in the UK

McCormack, Mark; Ogilvie, M. F.

doi:10.1007/978-3-030-37712-0_15

Cited by 2 publications

(1 citation statement)

References 37 publications

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“…We are particularly interested in attendees spending quality time and (re)connecting with family and/or friends and interacting with like-minded people (Perron-Brault et al , 2020). As society becomes more digitalized, it is not uncommon for people to forego interacting with each other in favor of “playing” with their digital devices (McCormack and Ogilvie, 2020). Some mindful consumers, however, seek to revert this anti-social trend by pursuing collective experiences, like festivals, that are conducive to “linking value” (Cova, 1997) and using the experiences as a conduit to (re)connect with other people and (re)establish their social networks in the physical world (Harrington et al , 2021; Perron-Brault et al , 2020).…”

Section: Theoretical Background Hypotheses and Proposed Research Modelmentioning

confidence: 99%

Re-examining the roles of experience quality at festivals: a comparative analysis using SEM and fsQCA

Saha

Nath²,

Sit³

2022

IJCHM

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Purpose The purpose of this study is to reexamine the dimensionality and role of experience quality (EQ) to explain other related factors, namely, perceived value, satisfaction and behavioral intention. Using dual methodological approaches of fuzzy set qualitative comparative analysis (fsQCA) and structural equations modeling (SEM), it seeks to establish the EQ’s construct and predictive validity. Design/methodology/approach Grounded in cross-sectional and online research design, the present study surveyed 881 attendees of an annual music festival (Malakoff) held in Norway and subjected the quantitative data to SEM and fsQCA. Findings Both SEM and fsQCA confirmed the socializing and enjoyment dimensions of EQ, with good validity and reliability, as well as the functional and emotional value dimensions explaining visitors’ perceived value of attending a festival. Both statistical analyses also showed that perceived value-derived satisfaction leads to behavioral intention regarding festival visits. Practical implications This study provides numerous valuable consequences for festival organizers, or marketers that can aid in developing effective strategies to measure visitors’ perceived quality of experience and numerous practical implications for festival organizers or marketers can help in developing effective strategies to measure visitors’ perceived quality of experience and then increase value perceptions, satisfaction and behavioral intentions toward attending festivals. Originality/value To the best of the authors’ knowledge, this study is among the first to adopt a dual-dimensional framework to measure EQ in festivals and establish its utility with two statistical approaches (SEM and fsQCA). It also shows the utility of perceived value, initially developed for adventure tourists, to study visitors’ experience with festivals.

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