2019
DOI: 10.5281/zenodo.6502414
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Key Performance Indicator (Kpi) "La Satisfacción Del Cliente" Y La Competitividad en Las Operadoras De Transporte Terrestre Intraprovincial De Pasajeros

Carlos Efraín Vásquez Fajardo
1
,
Ligia Meibol Fajardo Vaca
2
,
Xavier Arturo Vásquez Fajardo
3
et al.
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