Key performance indicators for the evaluation of RFID-enabled B-to-B e-commerce applications: the case of a five-layer supply chain

2010

Inf Syst Front

Using the value chain model which provides a process view, this longitudinal case study and simulation modeling analysis of a Canadian third-party logistics (TPL) supply chain provides some empirical support for the enabling role of RFID technology in effecting warehouse process innovation and optimization for the focal TPL firm. However, the findings of our study also reveal the RFID technology implementation costs as the key inhibitor of RFID widespread adoption and usage among suppliers. This, in turn, precluded the focal TPL firm from implementing the best optimum RFID solution to create better business value from the RFID project.

Section: Methodsmentioning

confidence: 99%

The impact of RFID technology on warehouse process innovation: A pilot project in the TPL industry

2010

Inf Syst Front

“…Also, Karkkainen & Holmstrom (2002) highlighted the importance of integrating RFID technology with IOS to achieve end-to-end supply chain visibility. In the same line of thought and Bendavid et al (2009) underscore the importance of seamless integration of RFID technology with intra-and inter-organizational processes and systems to reduce inefficiencies in the supply chain, and facilitate more collaborative practices.…”

Section: Rfid Challengesmentioning

confidence: 99%

A contingency model for creating value from RFID supply chain network projects in logistics and manufacturing environments

European Journal of Information Systems

2009

115

In the growing literature on RFID and other network technologies, the importance of organizational transformation at the supply chain level has been recognized. However, the literature lacks conceptual model development and salient mechanisms for achieving the level of organizational transformation required for stakeholders to realize the full business benefits from RFID projects. Furthermore, the RFID adoption, use, and impact studies to date largely focus on a single firm setting and on the retail sector. Therefore, this study intends to fill this knowledge gap in the literature, and develop a contingency model for creating value from RFID supply chain projects in logistics and manufacturing environments. For our model development, we draw upon extant diverse literatures; particularly the framework for IT-enabled business transformation (Venkatraman, 1994), and leadership and organizational learning. The framework postulates a positive relationship between the level of organizational transformation effected by the use of information technology (IT) and the level of business benefits realized from IT. The contingency model draws on the framework and explicates five contingency factors influencing value creation from RFID supply chain projects: environmental upheaval; leadership; second-order organizational learning; resources commitment; and organizational transformation. Using the contingency model as a conceptual guide, we also perform an analysis of longitudinal real-world case data from a Canadian third-party logistics service firm's seven-layer supply chain RFID projects. The case study analysis provides evidence for the imperative of the contingency factors identified in the model for creating value from the RFID projects. Furthermore, it also reveals the differential costs for the focal firm and the up-stream manufacturing as a key barrier to realizing the full RFID benefits at the supply chain level. A Contingency Model for Creating Value from RFID Supply Chain Projects in Logistics and Manufacturing Environments AbstractIn the growing literature on RFID and other network technologies, the importance of organizational transformation at the supply chain level has been recognized. However, the literature lacks conceptual model development and salient mechanisms for achieving the level of organizational transformation required for stakeholders to realize the full business benefits from RFID projects. Furthermore, the RFID adoption, use, and impact studies to date largely focus on a single firm setting and on the retail sector. Therefore, this study intends to fill this knowledge gap in the literature, and develop a contingency model for creating value from RFID supply chain projects in logistics and manufacturing environments. For our model development, we draw upon extant diverse literatures; particularly the framework for IT-enabled business transformation (Venkatraman, 1994), and leadership and organizational learning. The framework postulates a positive relationship between the level of organi...

“…A value chain perspective [5] is adopted since RFID adoption and usage is mainly product-driven [23] and involves the study of the impacts of RFID on the interdependent activities related to the management of telecommunications stationary batteries of a specific TPL supply chain ( Figure 2). …”

Section: Methodsmentioning

confidence: 99%

RFID-Enabled Warehouse Process Optimization in the TPL Industry

2010 43rd Hawaii International Conference on System Sciences

2010

Using the value chain model and a longitudinal real-world case study of a third-party logistics (TPL) supply chain, this study provides support for the enabling role of RFID technology in effecting warehouse process optimization. Furthermore, the findings of our study reveal the RFID technology implementation costs as the key inhibitors factor of RFID widespread adoption and usage among suppliers. Keywords