Knowledge: a sense making process shared through narrative

Abstract

Organizations create knowledge by making sense of new stimuli with which they are constantly being bombarded with. Furthermore, the knowledge created is transmitted through the application of knowledge. Language facilitates the sharing of knowledge created. The meaning which is collectively created in an organization has evolved within relationships over a period of time. Meaning is a product of interaction and does not take place in isolation. An increase in relationships means exposure to different knowledge which results in an increase not only in knowing, but also in what is known. Knowledge is not isolated from that which the individual considers reality to be. There are many interpretations as to what constitutes reality. Knowledge of the world does not reflect an objective world, but an understanding of the world as it is experienced.

Building Blocks for Chinese SMEs to Enter the Global Market: The Roles of Upstream Knowledge and Downstream Channel Infrastructure

“…Without a mastery of local language, a person cannot express her knowledge to others. A commonly shared language is the key to maintain epistemological belief for people from different tribes (Du Toit, 2003). In this sense, language knowledge is important for global marketers.…”

Leading Again for the First Time

“…Language is a powerful tool that continuously influences this process. unpleasant, always with some degree of arousal, and they inform our choices and actions [17,37,54]. Comments like, ''Don't let your emotions get the best out of you,'' have led to the notion that emotions interfere with rational thought.…”

“…We do not create this reality in isolation. Rather, it is a product of the relationships and conversations that we have over time, which shape the construction of a reality that makes sense to us [37,38]. Zaffron and Logan call this experienced/constructed reality an occurring reality [39].…”

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“…At the individual level, sense-making builds on the actor's ability to perceive, interpret and construct the meaning of the emerging landscape (du Toit 2003;Nelson 2010;Weick 1995). Yet the broader significance of this individual sense-making is built collectively, for instance when observations are evaluated or aggregated into more encompassing clusters or when their interrelationships with other notions, such as trends, are explored.…”