Knowledge and skills for the digital era academic library

Raju, Jaya

doi:10.1016/j.acalib.2014.02.007

Cited by 105 publications

(82 citation statements)

References 14 publications

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“…When advertising a position, libraries and information centers give greater emphasis to skills related to the provision of information services. This finding concurs with a number of prior studies that examined the content of job listings and found a strong prioritization of the same set of skills (Gerolimos & Konsta, 2008;Hall, 2013;Kennan et al, 2006;Raju, 2014). By contrast, library directors gave priority to skills related to the organization of information, and course descriptions focused mainly on technological skills.…”

Section: Discussionsupporting

confidence: 91%

“…(p. 398-399), be experienced in instruction and teaching, have some ability to design and maintain websites, and be able to handle hiring, scheduling, and administering a budget. In Raju's (2014) study, library directors also deemed supervisory skills as highly important together with traditional LIS skills and believed that LIS professionals should be enthusiastic and show initiative at work. A number of studies that surveyed library directors emphasized the importance of personal competencies in the daily work of LIS professionals.…”

Section: Expectations Of the Employers: Library Directorsmentioning

confidence: 92%

“…In another study that investigated UK job ads in the area of knowledge management, Harper (2013) showed that KM jobs required a wide variety of technological skills, such as development of databases and Web 2.0 tools, as well as personal competencies such as strategic and relationship management. In a recent study Raju (2014) analyzed job ads appearing in a South African newspaper and conducted a series of semi-structured interviews. He reported that traditional skills of information management followed by supervisory skills and initiative were the three elements that received the highest rankings.…”

Section: Changing Job Descriptionsmentioning

confidence: 99%

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An exploration of the library and information science professional skills and personal competencies: An Israeli perspective

Bronstein

2015

Library & Information Science Research

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Section: Discussionsupporting

confidence: 91%

Section: Expectations Of the Employers: Library Directorsmentioning

confidence: 92%

Section: Changing Job Descriptionsmentioning

confidence: 99%

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An exploration of the library and information science professional skills and personal competencies: An Israeli perspective

Bronstein

2015

Library & Information Science Research

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“…File sharing appears to occur between university libraries and persons outside the university as it correlates more with the Internet than with the intranet. Raju (2014) also observed that different ICT tools, in particular social media, mobile devices, tablets and its peripherals, and library virtual space, have influenced the expansion of collections and services rendered to users by Library and Information Science (LIS) professionals. A study by Kalusopa (2005:422) also agrees that the provision of current and precise information that is systematically collected and repackaged opens up new sources and services for users in present-day library operations.…”

Section: Comparing the Use Of Information And Communication Technologmentioning

confidence: 99%

Information and communication technologies for knowledge management in academic libraries in Nigeria and South Africa

Enakrire

Ocholla

2017

S. Afr. j. inf. manag.

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Background: Presently, libraries, especially academic libraries, have increasingly used information and communication technologies (ICTs) to automate their core functions in order to implement efficient and effective library operations and services. This now requires library and information professionals as knowledge workers to intensify managing both explicit and tacit knowledge for the organisational growth of the libraries.Objectives: The objective of this study was to investigate the use of ICT facilities that support knowledge management (KM) in academic libraries in Nigeria and South Africa.Methods: Both quantitative through survey and structured questionnaires and qualitative by content analysis and interview research methodologies were applied in the initial study. The qualitative approach of content analysis was applied to literature review, and key informants were also interviewed. One hundred and thirty-two professional librarians and six key informants across the sampled academic libraries in the two countries were targeted for information. The study sampled only six academic libraries, three in each country, which renders generalisation difficult. This article largely focuses on quantitative aspects of the study in the reported findings.Results: Availability and accessibility of ICTs for KM among the sampled libraries were not uniform, even within one country. Infrastructural support has affected some of the university libraries to a great extent. The knowledge and skills for using ICT for KM were largely adequate, but varied within the libraries and librarians as well. The challenges facing the libraries border on inadequate infrastructure and professional staff, but irrespective of the challenges faced, libraries have devised strategies for coping and rendering services. The study has provided new information relating to the use of ICT facilities and services for KM in academic libraries that calls for rigorous continuing education for re-skilling the librarians. The changing user behaviour also calls for major attention. Government support for academic libraries with policy and funding is still crucial.Conclusion and recommendation: The study concludes that because ICTs have had robust histories as used to support information services, both staff and students’ information needs to be met in a variety of ways in academic libraries. This would help to foster and improve the understanding of how librarians manage the organisation in present-day library operations. We recommend that staff development be intensified to enable how librarians could cope with changes and new technologies for modern information services being encouraged and acquired. This article provides a unique long-term survey on the use of ICT facilities and services, strategy and structure in an academic and/or university library services.

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“…Among other findings, librarians believed that social media has a significant effect on knowledge sharing. Most of the respondents (mean 5.96) believed that the important outcomes of using social media in knowledge sharing is increasing competency, career building and promoting knowledge between personnel and organizations Most of the features of social media deal with the competency, free of charge, variety of channels and works as platform which are ties with the previous studies of Saw et al (2013), Sophia (2009), and Raju (2014. All of these studies focus on why social media is important either on a personal level or on organizational levels.…”

Section: Rq1 and Rq2mentioning

confidence: 72%

Information Professionals' Knowledge Sharing Practices in Social Media: A Study of Professionals in Developing Countries

Islam

Tsuji

2016

International Journal of Knowledge Content Development & Te

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The primary objective of this study was to investigate the perception of informational professionals' knowledge sharing practices in social media platforms. The specific objectives of the study included learning professionals' perceptions and awareness of knowledge sharing using social media, understanding their opinions and beliefs, and gaining familiarity with and reasons for using these tools. Open & close ended web-based questions were sent out by email to the international training program (ITP) participants. Findings indicated that most of the respondents' were aware of using social media and that they used social media for knowledge sharing. Speed and ease of use, managing personal knowledge, easier communication with users and colleagues and powerful communication tool are the areas that motivated them to use it. It also stated some barriers like lack of support, familiarity, trust, unfiltered information and fear of providing information. The study was limited to the perceptual aspect of the issue, specifically from the individuals' opinions and sentiments. Keywords:Knowledge Sharing, Social Media, Information Professionals, Developing Countries Background and IntroductionIn the knowledge-based society, knowledge is a critical organizational resource that provides a sustainable competitive advantage, and knowledge about activities, services, customers/users is an increasingly valuable resource that needs to be shared broadly throughout an organization (Davenport & Prusak, 1998;Grant, 1996). Organizations must consider how to transfer knowledge from experts who have it to novices who need to know. Libraries, like other organizations, can benefit from knowledge sharing. The basic goal of knowledge sharing within and outside libraries is to leverage the available knowledge that may help information professionals to carry out their tasks more effectively (Islam, Agarwal, & Ikeda, 2014a). As a part of knowledge management (KM), knowledge sharing is believed to be a panacea for knowledge creation, and an important activity to boost innovation, improve productivity, and increase understanding among information professionals. Development & Technology Vol.6, No.2, 43-66 (December, 2016) 44 social media has brought new opportunities for knowledge sharing and has played a very significant role with patrons for decisions making (Kim & Abbas, 2010). The primary goal of knowledge sharing using social media is to leverage the available knowledge that may help academic librarians to carry out their tasks more efficiently and effectively (Maponya, 2004). Information professionals can transfer their knowledge in the form of knowledge-based services and products including e-mail, Web 2.0, websites, online discussion forums, video-conferencing and other collaboration tools . For example, Wiki as a social media tool can be read and edited simultaneously, helping to improve collaboration amongst library staff, between staff and patrons, and even across libraries (Levy, 2009). 'Library Success: A Best Practices Wiki' is u...

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Knowledge and skills for the digital era academic library

Cited by 105 publications

References 14 publications

An exploration of the library and information science professional skills and personal competencies: An Israeli perspective

An exploration of the library and information science professional skills and personal competencies: An Israeli perspective

Information and communication technologies for knowledge management in academic libraries in Nigeria and South Africa

Information Professionals' Knowledge Sharing Practices in Social Media: A Study of Professionals in Developing Countries

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